Specialist, Property Claims

Definity Financial$90K — $115K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years handling commercial and personal property claims with competence on large, complex claims.
  • Strong understanding of personal and commercial wordings.
  • University degree from any discipline or college diploma in relevant discipline plus CIP/FCIP designation required.
  • Demonstrated organizational, negotiation, analytical, and interpersonal skills.
  • Effective written and verbal communication skills.
  • Professional, friendly, and courteous demeanor in all interactions.
  • Atlantic Licensing is an asset.

Responsibilities

  • Investigate, evaluate, and resolve large or complex property losses including suspicious claims.
  • Confirm policy coverage by reviewing claim facts to ensure compliance with claims policies.
  • Maintain detailed file records and enter pertinent data into systems.
  • Involve appropriate vendors within guidelines.
  • Liaise with and engage SIU and SDQP teams when necessary.
  • Process claims payments after verifying claimants' entitlement.
  • Identify all subrogation and salvage opportunities.
  • Train junior adjusters as needed during investigations.

Benefits

  • Hybrid work schedule for most roles.
  • Company share ownership program.
  • Pension and savings programs with company-matched RRSP contributions.
  • Paid volunteer days and matching on charitable donations.
  • Educational resources and tuition assistance with paid time off for exam study.
  • Focus on inclusion with various employee support programs.
  • Wellness and recognition programs.
  • Discounts on products and services.
Full Job Description
Job Description

In this role, you are responsible to Investigate, evaluate and resolve large or complex property losses including losses of a suspicious nature from start to finish

Your Responsibilities:
  • Investigating, evaluating and resolving large or complex property losses including losses of a suspicious nature from start to finish, including settlement negotiations and first party litigation.
  • Confirming policy coverage by ensuring the facts of the claim fall within the scope of our claims policies.
  • Maintaining detailed file records by entering pertinent data into the appropriate systems
  • Involving appropriate vendors within guidelines.
  • Liaising with and involving SIU and SDQP team when necessary
  • Processing claims payments within the level of authority after verifying claimants entitlement.
  • Identifying all Subrogation and Salvage opportunities.
  • Training junior adjusters as requested from time to time during course of investigations.
  • Handling other claims assignments/projects as required

Your Skills & Experience:
  • Demonstrated organizational, negotiation, analytical and interpersonal skills are essential.
  • Effective written and verbal communication, analytical, organizational and interpersonal skills
  • Professional, friendly and courteous in all interactions, with both customers and co-workers
  • Able to perform well in a busy environment and remain calm under pressure
  • Team player adaptable to a changing environment
  • 10+ years handling commercial and personal property claims, with demonstrated progression and competence on large, complex claims
  • Strong understanding of personal and commercial wordings
  • University degree from any discipline. College diploma within a relevant discipline from a minimum two-year program at a provincially recognized and funded community college and/or the CIP/FCIP designation is required.
  • Atlantic Licensing is an asset

Salary Range: $90,000 - $115,000

About Us

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

What's in it for you?
  • Hybrid work schedule for most roles
  • Company share ownership program
  • Pension and savings programs, with company-matched RRSP contributions
  • Paid volunteer days and company matching on charitable donations
  • Educational resources, tuition assistance, and paid time off to study for exams
  • Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
  • Wellness and recognition programs
  • Discounts on products and services

Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market. In addition to base pay, eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.

Go ahead and expect a lot - you deserve it.

It's better here - but don't take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].

Background checks

This role requires successful clearance of background checks (including criminal checks and leadership references).

#LI-Hybrid

#IND1

About Definity Financial

Definity Financial Careers

Joining Definity Financial presents an unparalleled opportunity to become part of a leading team of professionals in the financial services industry. This is a prime time for candidates to explore the diverse job opportunities at Definity Financial, a company renowned for its commitment to innovation, leadership, and professional growth.

Explore Career Opportunities

Definity Financial is actively seeking talented individuals for various positions across the company. From entry-level roles to senior leadership positions, Definity Financial offers a dynamic work environment where career growth is encouraged and supported by comprehensive benefits and diversity training programs.

Innovation and Professional Growth

At Definity Financial, innovation isn't just a buzzword; it's the cornerstone of the company's operations. Employees are encouraged to bring fresh ideas and perspectives to the table, driving the company forward in the competitive financial sector. Professional growth is facilitated through targeted training programs, leadership development opportunities, and active networking events that connect employees with industry leaders.

Cultivating a Diverse and Inclusive Culture

Definity Financial is committed to fostering a diverse and inclusive culture where all team members feel valued and respected. The company believes that diversity fuels innovation and enhances the team's ability to address client needs effectively. Through comprehensive diversity training and inclusive hiring practices, Definity Financial ensures that all employees have the opportunity to succeed.

Internship Programs and Entry-Level Positions

For those starting their careers, Definity Financial offers robust internship and entry-level positions that provide hands-on experience in the financial sector. Interns at Definity Financial gain invaluable insights into the industry, working alongside seasoned professionals and participating in projects that have real-world impact.

Benefits and Employee Well-being

Employees at Definity Financial enjoy a range of benefits designed to support their health, well-being, and financial security. The company's benefits package includes health insurance, retirement plans, and flexible working arrangements, ensuring that employees can balance professional and personal commitments effectively.

Join the Definity Financial Team

Definity Financial is hiring! Explore open positions that match your skills and interests. The company is looking for passionate, curious, and solution-driven team players. Whether you are refining your resume, preparing for an interview, or seeking to advance your career, Definity Financial offers a supportive environment where your ambitions can take flight.

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