Specialist, Production Services Application Support Analyst

BNY Mellon

$70K — $95K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in computer science or related field, or equivalent experience
  • Experience in supporting critical production platforms in financial services
  • Strong technical skills in application support and incident management
  • Ability to manage high-priority production issues effectively
  • Skilled in cross-regional collaboration for service reliability

Responsibilities

  • Provide production support for the Securities Finance platform
  • Support end-of-day processing and operational activities
  • Oversee critical batch processing functions for stability
  • Facilitate end-of-day cash activities across regions
  • Ensure timely issue resolution and operational efficiency

Benefits

  • Access to competitive health, dental, and vision insurance
  • Generous paid leave, including volunteer time
  • 401(k) plan with company-sponsored benefits
  • Programs focused on health and personal resilience
  • Flexibility and support for life's journey
Full Job Description
Job Description

Production Services Application Support - Securities Finance

We9re seeking a future team member for the role of Production Services Specialist to join our Production Services Securities Finance team. This role is located in Pittsburgh, PA.

In this role, you9ll make an impact in the following ways:
 Provide production support for the Securities Finance platform, improving alignment to business activity across trading, cash, and batch operations
 Support application end-of-day processing, including oversight of critical operational activities and timely issue resolution
 Oversee and support critical batch processing functions to help ensure stability, control, and execution across key platform workflows
 Support end-of-day cash activities through cross-regional operational partnership and effective time zone overlap coverage

To be successful in this role, we9re seeking the following:
  • Bachelor9s degree in computer science, engineering, information systems, or a related discipline, or an equivalent combination of education and relevant experience
  • Relevant experience supporting business-critical production platforms within a global financial services environment, including exposure to trading, cash management, end-of-day processing, or batch operations
  • Solid technical and operational experience in application production support, incident management, batch monitoring, platform stability, and cross-regional service delivery
  • Demonstrated ability to manage high-priority production issues with urgency, communicate effectively with technology and business stakeholders, and perform well in a fast-paced, time-sensitive environment
  • Proven ability to collaborate across regions and functions to strengthen service reliability, reduce operational risk, and support a resilient global operating model


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life9s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee9s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an 44at will44 position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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