Specialist - Product Engineering

LTM

• $70K — $95K *
Charlotte, NC 28269In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 3-5 years of experience in developing or supporting Distributed/web applications
  • 3-5 years of Java and web technologies experience (HTML, CSS, JavaScript, XML)
  • Proficient in Core Java and Spring Boot
  • Knowledgeable in Linux/Unix operating systems and commands
  • Experience with Oracle PLSQL
  • Familiarity with tools such as Splunk, Dynatrace, Glassbox, and Remedy
  • Strong understanding of application production support in a Level 3 capacity

Responsibilities

  • Manage day-to-day operations of the technology platform
  • Lead incident and problem management activities
  • Oversee release and deployment processes
  • Ensure operational readiness of applications
  • Monitor capacity and availability of tech services
  • Conduct service analytics and reporting
  • Govern production processes and triage issues effectively

Benefits

  • Involvement in critical application production support
  • Opportunity to work with advanced monitoring tools
  • Exposure to incident problem management frameworks
  • Collaborative environment focused on operational excellence
  • Continuous learning and skill development opportunities
Full Job Description
Role description

Mandatory skills

Core Java Spring Boot Oracle PLSQL JavaScript HTML CSS XML LinuxUnix Splunk Dynatrace Glassbox Remedy Application Production Support L3 Incident Problem Management Release Deployment Change Configuration Management Application Monitoring Capacity Availability Management

Primary Skills Core Java Spring boot

3 to 5 yrs of experience in developing or supporting Distributedweb applications

3 to 5 yrs Java and Web technologies HTML CSS Javascript XML

LinuxUnix OS knowledge and commands

Oracle PLSQL

Accessibilit

ToolsSplunk Dynatrace Glassbox Remedy

Application Production Support L3 Role

Production Services is responsible for running the day to day operations of the technology platform

Work activities specific to Production Services roles include

ProblemIncident Management ReleaseDeployment Operational Readiness

CapacityAvailability Management Application Monitoring Service Analytics and Reporting Production Governance Triage Associate Support ChangeConfiguration Management etc
* Ladders Estimates

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