NIKE, Inc

Specialist II, Digital Content Operations - NA Digital Operations

NIKE, Inc$66K — $131K *
Media
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Typically 2+ years of experience in digital content production, content operations, project management, eCommerce, or related fields.
  • Bachelor's degree in Business, Marketing, Operations, eCommerce, Communications, or a related field; suitable combinations of education and experience also accepted.
  • Experience with Airtable or similar workflow management platforms; familiarity with content management systems and workflow automation tools preferred.
  • Proven track record in cross-functional collaboration, publishing operations, and performance reporting through actionable KPIs.
  • Strong project management skills and an ability to maintain quality under pressure.

Responsibilities

  • Support end-to-end digital content production and track deliverables across channels while ensuring timelines and milestones are met.
  • Partner with Digital Brand and Marketing teams to operationalize campaigns and product launches, translating strategic priorities into actionable content plans.
  • Maintain documentation, workflow governance, and production tracking to keep teams aligned and informed about project progress.
  • Lead quality assurance (QA) efforts, ensuring content is accurate and compliant prior to launch.
  • Act as a primary contact for content incidents, coordinating quickly with partners for effective resolution.
  • Collaborate with various teams to identify risks, eliminate bottlenecks, and enhance execution quality.
  • Promote the adoption of new tools and workflows while monitoring operational health and key performance metrics for ongoing improvement.

Benefits

  • Options for remote work, with some geographic restrictions.
  • Opportunity to work as part of a dynamic, cross-functional team focused on consumer experience.
  • Access to innovative tools and platforms for content management and digital production.
Full Job Description
Open to remote work except in South Dakota, Vermont and West Virginia.

The annual base salary for this position ranges from $66,700.00 in our lowest geographic market to $131,900.00 in our highest geographic market. Actual salary will vary based on a candidate's location, qualifications, skills and experience.

Information about benefits can be found here.

WHO YOU'LL WORK WITH

You'll be part of the North America Consumer Experience Operations team, a group focused on delivering seamless digital consumer experiences across Nike's marketplace, flagship platforms, and post-purchase journeys. This role partners closely with Digital Brand, Marketing, Site Experience, Digital Operations, Platform, Commerce, and Global teams to drive operational excellence and consistent execution. You will report into North America Consumer Experience Operations and will not have direct people management responsibilities.

WHO WE ARE LOOKING FOR

We're looking for a highly organized and operationally driven professional who thrives in a fast-moving digital environment. This person brings a strong sense of ownership, exceptional attention to detail, and the ability to manage multiple workstreams without losing focus on quality. They excel at building trusted partnerships across functions, translating business priorities into actionable plans, and ensuring content moves efficiently from brief through publication.

The ideal candidate is energized by process improvement, problem-solving, and continuous optimization. They are comfortable navigating ambiguity, identifying risks before they become issues, and coordinating rapid responses when challenges arise. They bring a consumer-first mindset, strong project management capabilities, and a passion for delivering flawless digital experiences. Experience with content operations, automation, and digital production workflows is essential, along with the ability to balance campaign execution with day-to-day operational excellence.
  • Open to work in Beaverton, Oregon or Remote (United States)
  • Typically 2+ years of experience in digital content production, content operations, project management, ecommerce, traffic management, or related fields
  • Bachelor's degree in Business, Marketing, Operations, Ecommerce, Communications, or related field. Will accept any suitable combination of education, experience and training
  • Experience with Airtable or similar workflow management platforms; experience with content management systems and workflow automation tools preferred
  • Demonstrated expertise in cross-functional collaboration, quality assurance (QA), publishing operations, incident management, and performance reporting through Key Performance Indicators (KPIs)


WHAT YOU'LL WORK ON

You will help bring digital experiences to life by ensuring content moves efficiently from concept to publication. Working at the intersection of operations, marketing, and digital execution, you'll drive consistency, quality, and visibility across campaign and evergreen content while helping teams deliver their best work every day.
  • Support end-to-end digital content production, tracking deliverables across channels and ensuring timelines, approvals, dependencies, and publishing milestones remain visible and actionable.
  • Partner with Digital Brand and Marketing teams to operationalize seasonal campaigns, product launches, and key consumer moments, translating strategic priorities into executable content plans.
  • Maintain strong operating rhythms through documentation, workflow governance, production tracking, and stakeholder communication that keeps teams aligned and informed.
  • Lead publishing readiness and quality assurance (QA) efforts, ensuring content accuracy, channel compliance, and a high standard of execution before launch.
  • Serve as a key contact for content, tooling, and publishing incidents, coordinating with the appropriate partners to triage, communicate, and resolve issues efficiently.
  • Collaborate across Digital Operations, Platform, Commerce, Global, and Consumer Experience teams to identify risks, remove bottlenecks, and improve execution quality.
  • Support the adoption of new tools, workflows, and automation opportunities while monitoring operational health, campaign readiness, and Key Performance Indicators (KPIs) to drive continuous improvement.


About NIKE, Inc

Nike is a sporting goods company that designs, develops, and markets footwear, apparel, equipment, and accessory products. The company offers various categories of shoes including running, training, basketball, soccer, sport-inspired urban shoes, and kids' shoes. It also provides shoes for aquatic activities, baseball, football, cheerleading, golf, lacrosse, outdoor activities, skateboarding, tennis, volleyball, walking, wrestling, and various athletic and recreational uses. In addition, the company offers sports-inspired lifestyle apparel, athletic bags, and accessory items. Further, it provides a line of performance equipment including bags, socks, sports balls, eyewear, timepieces, electronic devices, bats, gloves, protective equipment, golf clubs, and various equipment designed for sports activities under the NIKE brand name, as well as markets apparel with licensed college and professional team and league logos. Additionally, it offers licenses to produce and sell NIKE brand swimwear, children's apparel, training equipment, eyewear, electronic devices, and golf accessories. The company also markets its products under the brand names of Converse, Chuck Taylor, All Star, One Star, Umbro, Jack Purcell, Cole Haan, Bragano, and Hurley. It sells its products to retail accounts through stores, independent distributors, and licensees, as well as through its Website, nikestore.com. As of May 31, 2009, Nike, Inc. operated 338 retail stores in the United States and 336 retail stores internationally. The company was founded in 1964 and is headquartered in Beaverton, Oregon.

Nike Careers

Join the dynamic world of Nike, Inc., a global leader in sports apparel and innovation, where your career can flourish in an environment that fosters diversity, leadership, and growth. At Nike, we believe in bringing out the best in our team members through continuous professional development and a culture that celebrates creativity and innovation. Work You’ll Do Become a part of Nike’s mission to inspire and innovate towards a better world. Engage in work that intersects with cutting-edge technology, market-leading strategies, and sustainable practices that define the future of the sports industry. Lead with us at the forefront of the global marketplace, where your skills in leadership, teamwork, and innovation can shine. Nike offers a unique position in the industry, combining deep industry expertise with a relentless pursuit of excellence. Collaborate with a diverse team of professionals who are pioneers in their fields. Nike, Inc. employs over 75,000 passionate and talented individuals worldwide, all dedicated to moving the world of sports forward. Introducing Nike’s Professional Growth and Development Opportunities We are committed to fostering an inclusive environment where every team member can succeed. Nike offers a variety of job opportunities, from in-store retail positions to corporate roles in design, marketing, and technology. Do Innovative Work Join us and contribute to our mission of bringing inspiration and innovation to every athlete* in the world. (*If you have a body, you are an athlete.) Deliver targeted solutions and drive innovation through your unique perspective and skills. At Nike, Inc., your work directly contributes to our global impact. Be Part of a Great Team Engage in meaningful work that connects with consumers and impacts millions worldwide. Our team benefits from unparalleled capabilities, a commitment to diversity training, and a culture that encourages professional growth and networking. Future-Proof Your Career Advance your career with Nike’s comprehensive benefits and support systems. We provide extensive training, development programs, and leadership courses to help you reach your full potential. Explore Discover how Nike is leading in sustainable innovation and pushing the boundaries of what’s possible in the sports industry. The Nike Employment Experience Our combined efforts in innovation, culture, and leadership make Nike, Inc. not just a place to work, but a place to grow a rewarding career. Clients and employees alike look to Nike for new strategies and impactful solutions in a rapidly evolving industry. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are always on the lookout for curious, driven, creative, and solution-oriented team players. SEARCH NIKE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at Nike, Inc.
Learn more about NIKE, Inc
Size
73,300 employees
Market Cap
$184.6 billion
Industry
Net Income
$2.8 billion
Founded
1964
5 Year Trend
+6.3%
Revenue
$38.2 billion
NASDAQ

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