EPCOR Water Services

Specialist, HR Systems

EPCOR Water Services$75K — $95K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Information Systems, Technology, or related field.
  • 5+ years of HR Information Systems experience in a large corporate environment.
  • Experience with enterprise HR platforms like Oracle Cloud, SAP SuccessFactors, or Workday.
  • Proven track record in supporting or leading system implementations or enhancements.
  • Familiarity with analytics and reporting tools including BI tools, SQL, and advanced Excel.

Responsibilities

  • Develop and align HR Systems & Analytics strategy for effective understanding within the organization.
  • Support departmental budget and resource planning requirements.
  • Analyze business needs and workflows, recommending enhancements to HR technology solutions.
  • Lead HRIS enhancement projects, ensuring delivery within timelines and scope.
  • Support data integrity by validating updates and implementing data management processes.
  • Participate in ERP implementation activities including system design and data migration.
  • Oversee User Acceptance Testing (UAT) to ensure system readiness and address issues promptly.

Benefits

  • Participation in the hybrid Where We Work Program after a qualifying period.
  • Professional development opportunities and training initiatives.
  • Ability to engage in impactful HR and IT projects within a notable organization.
Full Job Description
Description

Highlights of the job

We're hiring a permanent, full-time Specialist, HR Systems based in Edmonton, AB. Reporting to the Associate Director, HR Systems & Analytics, you will play a key role in supporting and optimizing EPCOR's HR systems and leading the implementation of ERP functionality.

As the Specialist, HR Systems, you will provide subject matter expertise on HRIS platforms, ensuring system integrity, troubleshooting issues, and identifying opportunities for process improvement. You will also support the implementation of a new ERP system by coordinating across HR, Payroll, IT, and external partners to ensure successful delivery. This role requires strong analytical capabilities, technical expertise, and the ability to translate business needs into system solutions.

What you'd be responsible for

  • Contribute to the development and alignment of the HR Systems & Analytics strategy, ensuring clear understanding across HR Shared Services and the broader organization.
  • Support budget and resource planning by identifying people, technology, and funding requirements to sustain departmental capabilities.
  • Partner with stakeholders to analyze business needs, workflows, and system gaps, and recommend improvements to HR technology solutions.
  • Lead and support HRIS enhancement projects, including managing end-to-end project delivery, milestones, stakeholder coordination, risk management, and issue escalation while ensuring delivery within timelines, scope, and defined performance metrics
  • Support HR data integrity and accuracy by coordinating system updates, validating data, and implementing effective data management processes.
  • Participate and/or lead ERP implementation activities, including process mapping, system design and configuration, data migration, troubleshooting and assessing Go/No-Go readiness
  • Coordinate and oversee User Acceptance Testing (UAT) activities tied to system enhancements/updates and coordinate with IT and end users to complete testing, issue resolution, and system readiness.
  • Develop and maintain system documentation, user guides, and standard operating procedures to support consistent and efficient system use.
  • Design and deliver training and change management initiatives to enhance system adoption, user experience, and overall effectiveness.
  • Ensure compliance with policies, regulatory requirements, and audit standards by developing and monitoring HR systems processes and controls.


What's required to be successful

Education and Credentials
  • A Bachelor's degree in Business, Information Systems, Technology or a related field.


Experience
  • Minimum 5 years of experience working with HR Information Systems in a large corporate environment.
  • Experience with enterprise HR platforms such as Oracle Cloud, SAP SuccessFactors, or Workday.
  • Experience supporting or leading system implementations or major enhancements.
  • Experience with analytics and reporting tools (e.g., BI tools, SQL, advanced Excel).
  • Experience coordinating cross-functional projects involving multiple stakeholders.


Technical & Professional Skills
  • Strong analytical and problem-solving skills with the ability to work with large datasets and complex systems.
  • Demonstrated ability to troubleshoot HRIS issues and resolve data or system-related problems.
  • Ability to translate business requirements into technical solutions and system configurations.
  • Strong communication and consulting skills, with the ability to explain complex concepts to non-technical audiences.
  • Proven ability to manage multiple priorities, meet timelines, and deliver results.
  • Strong attention to detail and commitment to data accuracy and integrity.


Assets
  • Experience implementing cloud-based ERP platforms (e.g., Oracle Cloud Fusion).
  • Experience with AI-enabled tools within HR or ERP systems.
  • Oracle HCM Cloud Certification or related certifications.
  • Project Management Professional (PMP) designation.


As the ideal candidate, you take ownership of your work and approach challenges with initiative and drive. You're always looking for ways to improve, embracing change with flexibility and a growth mindset. You act with integrity, making decisions that reflect strong ethical standards. You know that collaboration is key and working well with others to build trust, share ideas, and achieve shared goals.

Other important facts about this job

Jurisdiction: PROF

Hours of work: 40 hours per week

For this role, the successful candidate may be eligible to participate in the hybrid Where We Work Program after completing 3 to 6 months in the position and meeting the program's eligibility criteria.

Application deadline: June 19, 2026

EPCOR employees are encouraged to apply using their '[redacted].com' email address to ensure proper consideration of internal seniority.

About EPCOR Water Services

EPCOR Water Services is a Canadian water utility company that provides water and wastewater services to residential and commercial customers in Alberta, British Columbia, and Arizona. The company was founded in 1996 and is headquartered in Edmonton, Alberta. EPCOR Water Services is a subsidiary of EPCOR Utilities, which is owned by the City of Edmonton. The company has over 2000 employees and serves over 85 communities.
Learn more about EPCOR Water Services
Size
2,000 employees
Industry

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