Job Description

The Specialist role ensures exceptional execution of learning initiatives that support Tiffany's Learning & Development needs through precise program delivery. In this role, you will create engaging learning experiences across key moments of the employee journey, from onboarding through leadership development, while maintaining meticulous attention to detail and quality standards.

Success in this role will come from strong operational excellence and a commitment to creating meaningful and inclusive experiences.

Location: This position is in-person at our Corporate Headquarters in New York , NY.

What Success Looks Like

The successful candidate is recognized for delivering exceptional learning experiences, ensuring flawless execution of programs and events, and serving as a trusted partner to stakeholders across the organization. They bring a high level of organization, attention to detail, and accountability, while continuously looking for opportunities to elevate the participant experience and improve program effectiveness.

Key Accountabilities:

Program Management & Content Support - Learning Programs

Success in this area means consistently delivering high-quality learning experiences that support employee growth and leadership development while maintaining exceptional operational standards.

• Support team in creating seamless execution of virtual and in-person learning programs that create engaging, inclusive, and impactful learner experiences.
• Prepare program materials, facilitator resources, research, and multimedia content that enhance the effectiveness of learning experiences.
• Partner with the team to continuously refine and enhance learning content, resources, and participant materials to meet evolving business and learner needs.
• Support the facilitation of selected workshops and learning experiences, contributing to a positive and engaging participant experience.
• Draft clear and professional communications to participants, leaders, and HR partners while managing enrollment, attendance tracking, and program administration.
• Coordinate the nomination process, ensuring a streamlined and positive participant experience through effective communication and stakeholder follow up.
• Maintain accurate program data and utilize participation, engagement, and effectiveness metrics to generate meaningful insights and recommendations.
• Support feedback collection and evaluation processes, helping identify opportunities to strengthen learning outcomes and program impact.

Signature Experiences and Event Delivery

Success in this area means creating elevated learning and engagement experiences that reflect Tiffany & Co.'s commitment to excellence and leave a lasting impact on participants.

• Partner in delivering Essence of the Blue Box, Tiffany's flagship immersion experience for Senior Leaders, ensuring a seamless and memorable participant journey through exceptional coordination and execution.
• Serve as a key liaison with vendors and external partners, effectively managing schedules, contracts, payments, logistics, and operational details to bring learning experiences to life.
• Support engagement, inclusion, volunteer, and Employee Resource Group initiatives, contributing to experiences that strengthen connection, participation, and employee belonging across the organization.

Team Operations & Continuous Improvement

Success in this area means enabling the Global Learning & Development and DEIB team to operate effectively, efficiently, and strategically.

• Prepare for Global Learning & Development monthly zone calls by ensuring thoughtful agenda planning, clear communication, follow up messaging and meaningful knowledge sharing across regions.
• Maintain accurate learning records, completion tracking, and reporting while identifying opportunities to enhance processes, improve efficiency, and strengthen learning operations.
• Support budget administration activities, including expense tracking, reconciliations, and forecasting, ensuring accurate and timely financial management for both Global Learning & Development and DEIB.

The hiring range for this position ranges from $77,000 - $95,000. The rate of pay offered will be dependent upon candidates' relevant skills and experience.

Required Qualifications:

• Bachelor's degree in Human Resources, Business, Education, Organizational Psychology, Communications, Hospitality or a related field.
• 3-5 years of experience in learning & development, talent development, Human Resources, hospitality and event coordination, employee experience, or a related field.
• Experience supporting the delivery of learning programs, workshops, leadership development initiatives, or employee engagement experiences.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Proven ability to coordinate events, programs, and complex logistics while maintaining high standards of quality and accuracy.
• Strong written and verbal communication skills with the ability to engage a variety of stakeholder groups.
• Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, high-performance environment.
• Proficiency with collaboration and productivity tools, including SharePoint, Excel, Miro, presentation software, and related platforms.
• Collaborative mindset with the ability to build trusted relationships across functions, levels, and regions.

Preferred Qualifications:

• Experience facilitating or co-facilitating workshops, meetings, or learning experiences.
• Familiarity with adult learning principles and learning program administration.
• Experience creating, adapting, or managing learning materials, participant guides, or training resources.
• Experience within luxury, retail, hospitality, or another client-centric environment.
• Exposure to employee engagement, culture, inclusion, or DEIB initiatives.
• Experience working across global teams and supporting multinational organizations.