Specialist, Change Management - Infrastructure Projects

The Calgary Airport Authority

$103K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field such as Business Administration or Project Management.
  • Formal change management certification (e.g., Prosci) required.
  • 4-6 years' experience with change management on large, complex projects.
  • Ability to engage and influence diverse stakeholders in critical environments.
  • Expertise in assessing stakeholder impacts and organizational readiness.

Responsibilities

  • Lead development and execution of change management strategies for projects.
  • Integrate change management into project plans and decision-making processes.
  • Document stakeholder impacts and track engagement across groups.
  • Conduct assessments to identify risks and implement mitigation strategies.
  • Manage change management plans, tracking deliverables throughout the project.
  • Provide updates on readiness status and change progress via reports.
  • Train project teams in change management best practices.

Benefits

  • Hybrid work environment (3 days in office, 2 days WFH).
  • Unionized position providing job security and collective support.
  • Opportunities for professional development in change management.
Full Job Description
Salary: Band 9- $103,701.00

Status: Full-Time, Permanent, Unionized

Work environment: Hybrid (3 days in office, 2 days WFH)

Number of positions available: 1

Closing Date: July 3, 2026

WHAT ARE SOME OF THE RESPONSIBILITIES
  • Lead the development and execution of structured change management strategies across multiple infrastructure and capital projects to support operational readiness and adoption outcomes
  • Integrate change management activities into project plans, schedules, governance frameworks, and decision-making processes to ensure alignment with project delivery requirements
  • Develop and maintain detailed stakeholder maps, documenting impacts to processes, roles, systems, and workflows, and track engagement activities across diverse stakeholder groups
  • Conduct impact, readiness, and risk assessments to identify gaps, dependencies, and operational risks, and implement mitigation strategies to reduce disruption
  • Create and manage comprehensive change management plans, tracking deliverables, milestones, and stakeholder commitments across the full project lifecycle
  • Provide structured updates on readiness status, risks, and change progress through reports, dashboards, and governance materials to support informed decision-making
  • Train and coach project teams on stakeholder mapping, change planning, and readiness assessments to ensure consistent application of change management practices
  • Align project-level change activities with enterprise frameworks, documenting interdependencies, cumulative impacts, and lessons learned to support continuous improvement

WHAT DO YOU NEED TO BRING
  • You'll need to be eligible to obtain and maintain a RAIC, don't worry - we'll help you through this! For more details, check out: RAIC Program and Application Information
  • Bachelor's degree in Business Administration, Organizational Development, Human Resources, Project Management, Engineering, or a related field is required. Relevant professional experience may be considered in lieu of formal education
  • Formal change management certification or equivalent (e.g Prosci) with demonstrated application of structured methodologies to project delivery is required
  • 4-6 years' experience in change and stakeholder management on large, complex projects is required, preferably within infrastructure, construction, transportation, or operational environments
  • Advanced capability to engage, influence, and align diverse stakeholder groups in operational and safety-critical environments through structured facilitation, clear communication of impacts, and trust-based advisory relationships
  • Demonstrated expertise in assessing stakeholder impacts, organizational readiness, and change risks, with the ability to develop and implement targeted mitigation actions across complex, multi-stakeholder projects

WHAT ADDITIONAL SKILLS ARE AN ASSET
  • PMP Certification is considered an asset
  • Bilingual in English and French

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