Four Seasons Hotels & Resorts

Special Events Manager - Full Time

Four Seasons Hotels & Resorts$83K — $92K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in event sales or hospitality management
  • Proficient in Salesforce, MS Word, Excel, and Outlook
  • Exceptional written and verbal communication skills
  • Strong interpersonal and selling abilities
  • High creative capacity for event planning
  • Detail-oriented and able to manage multiple priorities
  • Ability to work flexible hours including evenings and weekends

Responsibilities

  • Finalize and customize event bookings for weddings and catering
  • Respond actively to inquiries to secure profitable events
  • Conduct property tours and oversee event execution
  • Coordinate with banqueting staff for function setup
  • Prepare monthly booking reports and ensure accurate billing

Benefits

  • Comprehensive health insurance package
  • Paid time off including vacation and sick days
  • Excellent training and professional development opportunities
  • Employee Travel Program for discounted stays
  • Complimentary meals during shifts and uniform cleaning
Full Job Description

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

Special Events Manager 

Secure and service weddings and catering business from the Social Market, through active and effective promotion while maintaining FS standards and maximizing revenue/profit potential. The Special Events Manager will be selling weddings and catering related events.  

What You Will Do

  • Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event. Ensure accuracy of Banquet Checks and provide bill review on completion of program or event. Prepare a monthly booking report.  Ensure all information is noted in Golden Sales and Catering for accurate account information.

  • Actively respond to inquiries with the intention of confirming profitable Wedding, catering and special events business and achieving Quarterly Sales Goals. Maintain an active trace/follow-up system on all inquiries and personal sales calls.  

  • Conduct property tours and host meeting, social event, and weddings while overseeing banquet event execution, coordinating function space setup with the Banquet Manager and Head House Attendant as needed, and ensuring client satisfaction throughout all events.

What You Will Bring 

  • Excellent reading, writing and oral proficiency in the English language. 

  • Strong selling and interpersonal skills.  

  • High level of creativity.

  • Attention to detail.  

  • Ability to handle multiple tasks and make decisions in a fast-paced, client-driven environment.

  • Ability to work long and irregular hours, weekends, evenings and holidays.  

  • Salesforce, MS Word, Excel, and Outlook knowledge required. 

  • Naturally positive, optimistic, and solutions-oriented approach to work. 

  • Demonstrated ability to work collaboratively within a small team environment, supporting colleagues during periods of high demand and team member absences to ensure seamless service and business continuity.

  • Builds trust through integrity, accountability, transparency, and respectful collaboration with colleagues, clients, and resort partners.

  • Maui Liquor Card

What To Expect 

•   Full timeschedule based on operational needs, including evenings, weekends, and public holidays 

•    A physically active role 

What We Offer You 

•   Salary Range: $83,600 - $92,400

•   Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)   

•   Paid time off including Vacation, Sick time, Live Well Day, Community Care Day   

•   Excellent Training and Development opportunities    

•   Learning & Development Subsidy   

•   Many career opportunities within the hotel and to other Four Seasons   

•   Employee Travel Program   

•   Complimentary Dry Cleaning for Employee Uniforms    

•   Complimentary Employee Meal and Paid Meal Break   

  

Be part of a cohesive team with opportunities to build a successful career with global potential.   

   

Learn more about what it is like to work at Four Seasons – visit us:    

fourseasons.com/careers    

https://www.linkedin.com/company/four-seasons-hotels-and-resorts    

https://www.facebook.com/FourSeasonsJobs    

https://twitter.com/FourSeasonsJobs    

https://www.fourseasons.com/maui/landing-pages/property/careers.html  

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is a luxury hotel and resort company that was founded in 1960 by Isadore Sharp. The company is headquartered in Toronto, Canada, and operates more than 100 hotels and resorts in over 40 countries. Four Seasons is known for its high-end amenities and personalized service, and has been recognized with numerous awards and accolades. The company is privately held and has been owned by Cascade Investment, a company controlled by Bill Gates, since 2007.
Learn more about Four Seasons Hotels & Resorts
Size
45,000 employees
Industry
Founded
1993

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