5-7 years of experience in business development or sales, preferably in the nonprofit sector.
In-depth understanding of nonprofit funding structures and operational challenges.
Proven ability to manage a full sales pipeline independently.
Strong relationship-building and active listening capabilities.
Excellent written and verbal communication skills for audience-specific messaging.
Familiarity with CRM tools for sales tracking and process management.
Responsibilities
Establish and execute a structured outbound sales process.
Develop a systematic prospecting process collaborating with the VP and CEO.
Build and maintain a robust sales pipeline while advancing prospects through stages.
Track sales metrics including outreach volume and conversion rates.
Identify and assess additional target markets beyond core focus areas.
Communicate empowOR's value proposition through refined messaging and materials.
Conduct discovery sessions to align product features with prospect needs.
Benefits
Opportunity to work closely with executive leadership including the CEO.
Involvement in strategic teams like Launch Planning and Management.
Potential for professional development in nonprofit sector sales tactics.
Engagement with a mission-driven organization focused on empowering communities.
Full Job Description
Job Description: Business Development Manager (Outbound) CE Outcome:
Driving sustainable revenue growth by identifying, engaging, and converting prospective customers into confident empowOR users through disciplined outbound sales processes, relationship-building, and a deep understanding of nonprofit needs.
Reports To: CEO
Positions Reporting to this Position: -
Participates in Following Meetings/Teams: Launch Planning Team, Management & Leadership Team
Outcome:
Secure new customers and hit revenue targets through a systematic, relationship-driven outbound sales process.
Responsibilities:
Establish and execute a disciplined outbound sales process
How:
Develop and document a repeatable, systematic outbound prospecting process in collaboration with the VP and CEO
Build and maintain a healthy sales pipeline; actively move prospects through each stage
Track key sales metrics including outreach volume, time to close, and conversion rates
Focus initial prospecting efforts on the approximately 1,000 Community Action Agencies nationwide as the primary target market, with a systematic approach to working through this bounded universe of prospects
Identify and research additional target markets and customer segments beyond the core CAA focus, including other nonprofit networks (e.g., Family Resource Centers, United Ways, Catholic Charities)
Monitor and report on revenue metrics and progress toward targets; assist VP in setting revenue goals
Define and communicate empowOR's value proposition
How:
Partner with the executive team to refine the value proposition, pitch components, and messaging for target audiences
Create "pieces of value" - articles, checklists, presentations, case studies - that support outbound outreach and build credibility with prospects
Develop audience-specific approaches and messaging for different nonprofit customer types
Stay current on product features and enhancements to accurately represent empowOR's capabilities
Build relationships with prospective customers and conduct effective discovery
How:
Lead all pre-demo meetings, conducting in-depth discovery conversations to understand prospect pain points, data needs, and agency goals
Match prospect needs to relevant empowOR features and develop tailored demonstration plans
Conduct software demonstrations or coordinate with appropriate team members to do so
Develop and deliver accurate quotes in coordination with Sales and Admin Coordinator
Complete handoff briefing forms to ensure a seamless transition to the customer experience team at close
Required Skills & Knowledge:
Deep knowledge of the nonprofit sector, including funding structures, data reporting requirements, and common operational pain points
Highly disciplined, self-directed, and organized; able to work independently and manage a full sales pipeline without close supervision
Exceptional relationship-building and active listening skills
Strong written and verbal communication skills; able to craft compelling, audience-specific messaging
Experience with CRM tools and sales pipeline management
Comfortable conducting software demonstrations and translating technical features into practical value for non-technical audiences
Business Unit: CSST Scheduled Weekly Hours: 40 Number of Openings Available: 1 Worker Type: Regular
