SOS Manager V (JP26-050) - Elections

CAPPS$75K — $95K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer information systems, business administration, government, or related field.
  • 3-5 years of experience in election or voter registration processes.
  • Experience with city, county, state, or federal election processes is preferred.
  • Knowledge of web applications used by the Texas Secretary of State is advantageous.
  • Familiarity with election administration and voter registration processes.

Responsibilities

  • Oversee and manage daily operations of the Texas Election Administration Management Program.
  • Establish and develop program goals, objectives, and standards.
  • Collaborate with management on strategic planning for team goals.
  • Implement and evaluate internal policies and procedures.
  • Prepare and review management and productivity reports for quality assurance.
  • Identify and recommend operational improvements.
  • Provide expert guidance on election administration queries.

Benefits

  • Opportunity for professional growth in a government setting.
  • Involvement in the management of critical public services relating to elections.
  • Potential for leadership development through supervisory responsibilities.
Full Job Description
Job Description

JOB DESCRIPTION:

Performs advanced managerial work administering the daily operations and activities of the Texas Election Administration Management Program. Work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating program activities; and monitoring budget expenditures. Supervises the work of others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

EXAMPLES OF WORK PERFORMED:
• Provides comprehensive oversight to the Elections Division TEAM Program.
• Manages day-to-day activities of program staff and oversees all programmatic responsibilities.
• Establishes goals and objectives; develops and approves schedules, priorities, and standards for achieving goals; and manages evaluation activities.
• Works collaboratively with management to develop strategic plans and long- and short-term goals for the team.
• Develops and implements techniques for evaluating program effectiveness.
• Plans, implements, monitors, and evaluates internal and user specific policies and procedures and best practices.
• Prepares management and productivity reports; reviews and approves documents and reports developed by employees to ensure professional quality and appearance, appropriate content, consistency, and responsiveness.
• Identifies areas of needed change and makes recommendations to improve operations.
• Provides technical expertise and guidance regarding questions related to the election administration and/or voter registration program.
• May oversee the implementation of changes resulting from new legislation.
• May oversee program analyses, research studies, and internal audits.
• Supervises the work of others.
• Performs other related work as assigned.

Qualifications:

REQUIRED QUALIFICATIONS:
• Graduation from an accredited four-year college or university with major coursework in computer information systems, business administration, government, public affairs/administration, or a related field. Related work experience may be substituted for educational requirement.
• A minimum of 3 - 5 years of work experience related to the election or voter registration process.

PREFERRED QUALIFICATIONS:
• Work experience with city, county, state and/or federal election processes.
• Working knowledge of web applications supported by the Texas Secretary of State.
• Working knowledge of election administration or voter registration as it related to the Election process.

Knowledge, Skills and Abilities
• Strong verbal and written communication skills.
• Skills in instructing others, in facilitating workshops, and in the use of a computer and applicable software.
• Ability to provide technical assistance or guidance to peers and external clients.
• Ability to formulate learning objectives, to develop training objectives, to evaluate the effectiveness of training, to assess training needs, to communicate effectively, and to assign and/or supervise the work of others.
• Work experience with web-based applications.
• Ability to handle difficult situations and to identify and solve problems.
• Strong analysis, problem-solving and decision-making skills
• Excellent computer skills in Microsoft Office applications.
• Ability to maintain a professional demeanor in interaction with others.
• Ability to adhere to approved work schedule and maintain attendance and punctuality.
• Ability to work overtime and extended hours on projects.
• Highly organized; ability to manage multiple projects simultaneously and meet deadlines
• Ability to engage in a collaborative, results-oriented team environment

Information for Veterans, Reservists, or Guardsmen

The following MOS codes are generally applicable to this position: 15P, 36B, 42A, 56M, 68J,

88H, 88N, 89A, 89B, 92A, 92Y, AZ, LS, MC, PS, RP, SN, YN, 641X, 741X, 360, 018, 0100,

0111, 6046, 0102, 0170, 4430, 3A1X1, 8A200. Please include any of these codes in the State of

Texas application to better determine whether the minimum qualifications for this posting have

been met.

This job description reflects management's assignment of essential functions and position responsibilities. Nothing in this job description restricts management's rights to assign or reassign duties and responsibilities to this job at any time.

About CAPPS

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