The Brinks Company

Solutions Engineer

The Brinks Company$75K — $110K *
US-AnywhereRemote in United States
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in customer-facing roles related to software and hardware solutions.
  • Strong understanding of Cash Office operations and BI products.
  • Proficient in project management methodologies and tools.
  • Exceptional communication and presentation skills for diverse audiences.
  • Ability to synthesize technical information for non-technical stakeholders.
  • Experience with troubleshooting software and hardware issues.
  • Demonstrated ability to work effectively in fast-paced environments.

Responsibilities

  • Provide technical support and business insights to customers.
  • Manage projects for software and hardware solution implementations.
  • Engage with customers to assess needs and deliver tailored solutions.
  • Document customer interactions, ROI analyses, and project specs (SOW).
  • Deliver presentations and product demos to stakeholders and clients.
  • Create training materials and support documents for users.
  • Coordinate with internal teams for solution testing and operational readiness.

Benefits

  • Work-from-home flexibility across the USA.
  • Opportunity to travel for client engagements and presentations.
  • Access to professional development resources.
  • Collaboration with cross-functional teams and partners.
  • Engagement in a customer-focused, solution-driven work culture.
Full Job Description
Pay Range:

(Minimum to mid pay range specific to NY, CA, CO, WA, MD)

75,000.00 - 110,000.00 USD Annual

Brinks Texas License #C00550

#LI-Remote

Job Description

Are you passionate about interacting with Customers, listening to their needs and building software and hardware solutions for a win/win outcome? We are! We need team members who can interact at all levels of our Customers and observe their cash office operations while building integrated solutions to drive cash office efficiencies. Are you an awesome and effective communicator? Can work with Sales, Cross Functional teams and our Partners to build software and hardware solutions while supporting our existing customer needs? Come work with those who share your passion in solving our Customer problems.

Location: Work From Home (USA)

Pay: $80,000-$95,000

In this role, you would:
  • Provide business and technical support to our Customers and team up with Brinks teams (Sales, Customer Care and Cross Functional teams).
  • Lead in the project management and implementation of software and hardware solutions (Pre & Post Sales activities).
  • Work with Customers to understand their needs and then deliver solutions.
  • Create documentation, ROI and Observation analysis, SOW and intricacies of the customer.
  • Perform on-site presentations and product demonstrations, observations and presentations of product offerings and solutions.
  • Create and provide training and support documents both internally and externally at customer sites.
  • Software and Hardware troubleshooting and resolution reporting to stakeholders.
  • Work with internal Cross Functional teams on testing, installation, enhancements and operational readiness for these solutions.
  • Travel required


You're the one we're looking for if you have:
  • Ability to consult, work with Customers to observe their cash office operations at store and corporate levels.
  • Knowledge of BI products (Desktop and Platform) and the integrations and data flows.
  • Strong Project Management techniques and delivering solutions on time with high quality.
  • Strong Presentation and communication skills and the drive to please the customer.
  • Ability to be technical and business savvy.
  • Work in a fast-paced environment with critical thinking and problem solving.
  • Demonstrate Organizational & Decision-Making Skills
  • Presentation and soft skills a must.


What's Next?

Thank you for considering applying for a job at Brink's. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's. For more information about future career opportunities, join our talent network, like our Facebook page or Follow us on X.

About The Brinks Company

The Brinks Company is a global leader in security and protection services. The company provides a wide range of security solutions, including armored transportation, cash management, ATM services, and security systems. Brinks operates in over 100 countries and has a workforce of over 60,000 employees. The company's mission is to provide its customers with the highest level of security and protection, and it has a long history of innovation and excellence in the security industry. Brinks is committed to sustainability and social responsibility, and it has implemented a number of initiatives to reduce its environmental impact and support the communities in which it operates.
Learn more about The Brinks Company
Size
72,200 employees
Market Cap
$2.4 billion
Industry
Net Income
$16 million
Founded
1859
5 Year Trend
+6.8%
Revenue
$3.6 billion
NASDAQ

Similar Jobs

More Jobs at The Brinks Company

More Technical Services Jobs

Find similar Solutions Engineer jobs: