Roku

Solutions Engineer, Platform Experiences

Roku$100K — $140K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years in AdTech/MarTech at a leading publisher, DSP, SSP, ad network, or agency, in a Solutions role.
  • 1-3 years using data visualization tools like Looker, Tableau; skilled in SQL and Hive.
  • Hands-on experience trafficking digital video formats, including VAST and VMAP.
  • Proven track record in providing technical support for complex integrations.
  • Effective communicator able to engage with various stakeholders including Product and Engineering.
  • Analytical mindset with strong project management skills, meeting deadlines efficiently.
  • Experience collaborating with Engineering to resolve issues quickly.

Responsibilities

  • Design and implement user experiences that showcase Roku's market position.
  • Collaborate with Product and Engineering to create custom ad tech solutions.
  • Work with QA teams to maintain regression test cases for products.
  • Test products and provide implementation feedback to Engineering.
  • Troubleshoot issues, identifying root causes and escalating when necessary.
  • Document specifications for new products and features clearly.
  • Review workflows to enhance efficiency and scalability.
  • Innovate experimental features to integrate the platform into user lives.

Benefits

  • Global access to mental health and financial wellness resources.
  • Comprehensive healthcare options (medical, dental, vision).
  • Life, accident, and disability insurance options.
  • 401(k)/pension retirement plans available.
  • Flexible remote work arrangements on Fridays.
  • Support for personal and family time off needs through local policies.
Full Job Description
About The Team

We are Roku's Solutions Engineering team supporting Roku's video and display advertising business. Our team partners closely with Product, Engineering, and Ad Ops to design, implement, and support the technical solutions that power Roku's advertising offerings.

About The Role

The Solutions Engineer for Platform Experiences is responsible for designing, scoping, and implementing technical solutions for experiences that delight users, showcase platform capabilities at industry-defining moments, and create unique monetization opportunities. This role works closely with Product, Ad Ops, and Engineering to build custom solutions from initial design through launch and post-launch optimization.

What You'll Be Doing
  • Work to create experiences that highlight Roku's unique market position as an OEM, an entertainment platform, and a TV OS
  • Meet regularly with Product and Engineering to design and implement custom products within our ad tech stack.
  • Collaborate with QA Engineering teams to create and maintain regression test cases for new and existing products
  • Test new and existing products, providing feedback to Engineering on design and implementation
  • Troubleshoot product issues, identify root causes, and escalate to Engineering teams when needed.
  • Write clear documentation and define detailed specifications for new products and features.
  • Review existing workflows and identify opportunities to improve efficiency, quality, and scalability
  • Pioneer experimental features that expand Roku's value proposition beyond content delivery, exploring new ways the platform can integrate into users' daily lives


We're Excited If You Have
  • 5-10 years of experience in AdTech/MarTech at a leading publisher, DSP, SSP, ad network, or agency, preferably in a Solutions, Integrations, or Professional Services Engineering role.
  • 1-3 years of experience with data visualization tools such as Looker, Datadog, Tableau, or similar, including the ability to develop custom dashboards, looks, and views. Hands-on experience with SQL, Hive, or another database technology is required.
  • Comprehension and hands-on experience trafficking digital video and other formats, including VAST and VMAP.
  • A strong track record of providing technical support for external and internal stakeholders, particularly while overseeing complex integrations.
  • The ability to communicate concisely and effectively, both verbally and in writing, with audiences such as Product, Engineering, Operations, and Sales.
  • An analytical mindset; project-management orientation; and a deadline-driven, process-oriented, and solutions-focused approach to work.
  • Experience partnering with Engineering teams to triage and resolve issues quickly and efficiently.
  • A minimum of a bachelor's degree, preferably in Engineering, Computer Science, or a related technical field or equivalent work experience.
#LI-AM3

What's Roku's approach to hybrid working?

Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.

What are some of the benefits?

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

About Roku

Roku is an American consumer electronics company founded in 2002. The company is best known for its streaming devices that allow users to access internet-based video content on their televisions. Roku's devices are available in several models and are sold in the United States and other countries. The company also offers a streaming service called The Roku Channel that features a selection of movies and TV shows. Roku went public in 2017 and is traded on the NASDAQ stock exchange.
Learn more about Roku
Size
3,000 employees
Market Cap
$5.5 billion
Industry
Net Income
-$17.5 million
Founded
2002
5 Year Trend
+47.3%
Revenue
$1.7 billion
NASDAQ

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