Solutions Engineer | NYC (d/f/m)

Luminovo GmbH

$80K — $120K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Knowledge of the electronics manufacturing field
  • Technical foundation, preferably in science or engineering
  • Early career stage with a strong desire to grow
  • Ability to learn quickly across various modules and industry areas
  • Strong communication skills for technical discussions
  • US citizenship or permanent residency required

Responsibilities

  • Join and support sales calls by providing technical demonstrations
  • Conduct detailed technical deep dives and create tailored ROI cases
  • Lead customer onboarding for the first 4 to 8 weeks of engagement
  • Develop expertise in the Luminovo platform and the electronics industry
  • Identify and mitigate implementation risks during projects
  • Provide actionable feedback to the Product team based on field experience

Benefits

  • Join an expanding team in a well-funded scale-up with over 300 customers
  • Opportunity to work at the intersection of sales and technical onboarding
  • AI is integrated into the product, offering innovative solutions
  • Be part of an international, collaborative team with offices in multiple locations
  • Remote work setup with occasional travel for team retreats and industry events
Full Job Description
Your role

Luminovo builds software that powers the electronics supply chain, and we're scaling our North American team. We're looking for a Solutions Engineer to be the technical backbone of our go-to-market momentum.

You'll work at two critical moments in the customer journey. In pre-sales, you join calls with our Account Executives to run technical demos and build credibility with electronics-industry experts. In onboarding, you own a new customer's first weeks: configuration, training, and getting them to value fast.

What you'll do
  • Join AE-led sales calls to demo the platform's technical capabilities, then hand back to the AE for the close
  • Run technical deep dives and build tailored ROI cases for OEM and EMS prospects, so AEs can focus on the commercial close
  • Own customer onboarding for the first 4 to 8 weeks: tenant configuration, training, and time-to-value
  • Build deep expertise in the Luminovo platform and the electronics-manufacturing landscape
  • Spot implementation risks early and keep projects on track and on budget
  • Turn what you learn in the field into prioritized, revenue-anchored feedback for our Product team


Who you are
  • You know the electronics manufacturing world
  • You have a technical foundation; a degree in a science or engineering field is a plus
  • You're early in your career, hungry, and ready to hustle in a role you can grow with
  • You ramp fast across modules and industry areas - breadth and quick learning matter more than deep specialization in any one area
  • You can hold your own in a technical conversation with an industry expert, and explain complex things simply
  • You're a US person (citizen or permanent resident), authorized to work in the US


Why Luminovo
  • Join the North American expansion of a well-funded European scale-up with 300+ customers
  • A role at the technical heart of how we sell and onboard, with room to grow as the team grows
  • AI at the core of the product, not a marketing slide
  • Collaborative, international team with offices in Munich, Berlin, and New York


Skills, knowledge, and expertise

Just so you know - we purposefully did not create a standard list of minimum qualifications for this role. We care much more about your motivation and ability to help us accelerate technical progress than about your CV. (Why we banned requirements from our job descriptions)

Work setup

Remote - ideally based in the Northeast, where we have our US hub in New York. (We're also growing our presence in Austin, TX, with global HQ in Munich.)

Travel

We meet regularly for team retreats and selected industry events, so expect occasional travel. We cover the costs.

Whom you'll be working with
  • Sam Mason - your hiring manager and Solutions team lead
  • Rachel - your closest day-to-day collaborator on the customer-facing motion
  • The wider Solutions team: Mark Allen, Ines, and Marton
  • Our Account Executives, whom you'll join on pre-sales calls
  • Customer Success, who take the handoff after a successful onboarding
  • Product & Engineering, to turn what you learn in the field into the roadmap

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