What you will doAs a hands-on Solutions Engineer Manager, you'll lead and scale a high-performing team of Solutions Engineers. Based in NYC, you'll partner closely with our Sales, Product, and Customer Success teams to drive technical excellence and customer outcomes throughout the pre-sales lifecycle.
You will:- Operate as a true player/coach supporting Solutions Engineers while personally partnering with Account Executives on enterprise deals.
- Lead and develop a US-based team of SEs to deliver world-class tax/technical guidance and pre-sales support.
- Shape and execute the Solutions Engineering strategy to support revenue growth and product adoption.
- Collaborate with Sales leadership to align SE resources with enterprise opportunities and customer segments.
- Develop scalable processes, methodologies, and enablement frameworks to drive operational excellence.
- Support high-impact customer engagements, demonstrating Fonoa's platform value to technical and business stakeholders.
- Act as a cross-functional bridge with Product and Engineering teams, translating feedback into product insights.
- Foster a culture of curiosity, accountability, and continuous learning across the SE organization.
You would be a great fit if:- You have 7+ years of experience in technical pre-sales, solutions engineering, or similar roles, including 4+ years in a leadership position.
- You have experience building and scaling SE functions in B2B enterprise SaaS, ideally within fintech, tax tech, or API-driven platforms.
- You thrive at the intersection of technology and business, and can simplify complex concepts for diverse audiences.
- You're an empathetic leader who develops talent, builds trust, and drives results through collaboration.
- You're comfortable in high-growth, fast-paced environments and can balance long-term goals with hands-on execution.
- You have strong communication skills, executive presence, and a track record of influencing technical and commercial decisions.
- Extra points if you have experience in selling into the office of the CFO or indirect tax.
Fonoa is committed to fair and equitable compensation practices. The US base salary range for this full-time position is $180-250K + commission + equity + benefits, and represents Fonoa's good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will depend on a variety of factors unique to each candidate, including but not limited to, the candidate's years of experience, qualifications, relevant skill set, certifications, and geographic office location. Pay ranges may vary in different regions based on local market conditions and cost of labor.
To learn more about life at Fonoa and our benefits, please visit
fonoa.com/careers.
