Cisco

Solutions Engineer - Federal - ThousandEyes (Remote)

Cisco • $185K — $235K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Solutions Engineering experience
  • Familiarity with US Federal customer sales
  • Knowledge of application and network protocols like HTTP, DNS, TCP/IP, and BGP
  • Experience in designing, deploying, troubleshooting or supporting network infrastructure
  • Background in unified communications technologies

Responsibilities

  • Assist sales in technical prospecting to uncover opportunities
  • Demonstrate solutions to showcase capabilities and use-cases
  • Build trusted advisor relationships with customers
  • Support customers during solution trials
  • Scope and architect solution deployments
  • Present technical wrap-ups to decision makers
  • Participate in Solutions Engineering team meetings and quarterly business reviews

Benefits

  • Opportunity to work with cutting-edge technology
  • Engagement with a supportive team environment
  • Involvement in high-impact public sector projects
  • Access to professional development resources
  • Collaboration with diverse teams across Cisco's portfolio
Full Job Description
The application window is expected to close on: 10/23/2026Meet the Team

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios.

Your Impact

We are looking for an exceptional Sales Engineer to join our team of super heroes supporting the Public Sector and Federal segment. You will have the opportunity to be the customer interface of an exciting new technology. You will work closely with the sales team presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials of ThousandEyes to highlight business value; educate prospects, customers and the sales team on ThousandEyes and how it applies to industry trends and business initiatives; and accelerate ThousandEyes growth through expanding market awareness of ThousandEyes and closing business.

Support the technical sales process
  • Assist sales in technical prospecting to help uncover opportunities
  • Demonstrate solution to showcase capabilities and use-cases
  • Build and maintain a technical and trusted advisor relationship with customers
  • Support customers during solution trials
  • Scope and architect solution deployments
  • Present to decision makers during trial wrap-up meetings


Participate as a member of the Solutions Engineering teams
  • Participate on weekly team meetings
  • Participate in quarter business review sales meetings
  • Present technical topics and successful wins
  • Share technical challenges and ways to overcome
  • Interact with team to ask questions, share experiences, and exchange ideas
  • Help establish and enhance demonstration material showcasing the solution
  • Research technical topics impacting the industry to grow as an industry leader


Interface with Marketing
  • Support trade shows and networking events
  • Support ThousandEyes Connect events
  • Contribute to blog and social media posts
  • Suggest and contribute to white-papers and case-studies


Interface with Product Management and Engineering
  • Provide solution feedback from hands-on use and customer interaction
  • Provide solution suggestions and enhancements to drive solution strategy
  • Participate, drive and provide feedback on internal and external solution beta programs


Interface with Customer Success
  • Coordinate with Customer Success in providing post-sales support (training, deployment, support, etc.)
  • Encourage and guide customers to utilize Customer Success as an extension of their NOC to help ensure success


Minimum Qualifications

  • 5+ years of Solutions Engineering experience.
  • Experience selling into US Federal customers.
  • Experience working with application and network protocols, including HTTP, DNS, TCP/IP, and BGP.
  • Experience designing, deploying, troubleshooting, or supporting application and network infrastructure.
  • Experience working with unified communications technologies or solutions.


Preferred Qualifications

  • Experience with application and network performance analysis solutions.
  • Experience with packet analysis of network and application protocols.
  • Experience using at least one scripting language, such as Python, Perl, or JavaScript.
  • Experience troubleshooting and supporting Apple, Linux, and Microsoft operating systems.
  • Experience delivering technical presentations and demonstrations to technical and business audiences.


About Cisco

Cisco Careers

Join the vibrant team at Cisco, a global leader in networking and cybersecurity solutions, where innovation and leadership thrive. Cisco offers a plethora of job opportunities that cater to a range of skills and experiences, making it an ideal place for both seasoned professionals and those seeking an internship to jumpstart their career. Work You’ll Do At Cisco, you’ll be part of a culture that values diversity, leadership, and professional growth. Engage in work that matters with a team that combines technology, creativity, and the power of human connection to redefine networking. Cisco’s commitment to innovation isn’t just about technology, but also about transforming the way we work and collaborate. Cisco’s employment philosophy supports career advancement and nurtures a leadership pipeline that is equipped with diversity training and opportunities for growth. Whether you’re applying your skills to drive our latest innovations or using our vast networking capabilities to solve complex problems, at Cisco, every role is impactful. Join Our Dynamic Team Explore job opportunities in areas ranging from engineering to marketing, sales to cybersecurity. Cisco is hiring individuals who are passionate, curious, and ready to drive change. Positions at Cisco offer competitive benefits, a supportive culture, and the chance to work with cutting-edge technology. Internship Programs Kickstart your career with a Cisco internship. Gain invaluable industry experience, enhance your resume, and build professional networks that last a lifetime. Our internships provide hands-on experience and the chance to work on projects that matter. Leadership and Development Cisco is committed to fostering leadership skills and providing employees with the training needed to succeed. Our leadership programs help you develop new skills, manage teams effectively, and lead with confidence. Cisco’s commitment to professional development ensures that your career path is as dynamic as our technologies. Benefits and Culture Cisco understands the importance of a balanced life. Our benefits package is designed to ensure that our team members are healthy, happy, and secure. At Cisco, you’ll find a supportive culture that encourages open communication, teamwork, and mutual respect. Stay Connected Join Cisco’s Talent Network Stay informed about new positions that match your skills and interests. At Cisco, we value the curiosity and unique perspectives of our team members. Subscribe to receive personalized job alerts and insider tips directly from our hiring managers. Explore Cisco Jobs Ready to advance your career at Cisco? Search open positions, prepare your resume, and get ready for an interview that could lead to your next big opportunity. At Cisco, we’re not just filling positions—we’re investing in leaders. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at Cisco.
Learn more about Cisco
Size
79,500 employees
Market Cap
$194.5 billion
Industry
Net Income
$10.1 billion
Founded
2014
5 Year Trend
+1.4%
Revenue
$48 billion
NASDAQ

Similar Jobs

More Jobs at Cisco

More Technical Services Jobs

Find similar Solutions Engineer - Federal - ThousandEyes (Remote) jobs: