Solutions Design Manager - Remote within NORTAM

CMA CGM

$162K — $194K *
US-AnywhereRemote in Des Plaines, IL
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Management, Information Technology, Supply Chain Management, or a related field required; Master's preferred.
  • 5-8 years of experience in logistics, freight forwarding, supply chain management, or solution design.
  • Proven track record in leading cost-reduction initiatives and enhancing operational efficiency.
  • Familiarity with Infor Nexus, supply chain management systems, and business analytics is essential.
  • Strong analytical, problem-solving, and stakeholder management skills are crucial.
  • Proficiency in Microsoft Office, Visio, and business technologies is required.

Responsibilities

  • Support regional growth by designing and implementing customer-focused supply chain solutions.
  • Analyze customer supply chains and identify areas for optimization and efficiency.
  • Lead the setup and configuration of Infor Nexus solutions and manage customer onboarding.
  • Deliver customer training and create operational documentation and user guides.
  • Monitor compliance, resolve operational issues, and drive continuous improvement.
  • Collaborate on RFQs and proposals with Business Development and other stakeholders.
  • Act as the regional point of contact for inquiries related to Infor Nexus and Air & Ocean Solutions.

Benefits

  • Genuine culture of recognition and support for professional growth.
  • Comprehensive health plans with contributions to health savings accounts.
  • Company-paid life and accident insurance, plus disability coverage.
  • 401(k) plan with company match to support retirement savings.
  • Flexible Paid Time Off policies including paid holidays.
  • Tuition reimbursement program for continuing education.
Full Job Description
Salary Range: $162,415 - $194,899, plus eligible discretionary bonus

Location: Remote within NORTAM

YOUR ROLE

The Regional AOS Solution Design Manager is responsible for supporting regional growth objectives by managing the Air & Ocean Solutions (AOS) pipeline, leading solution design activities, and serving as the regional Subject Matter Expert (SME) for the Supply Chain Management platform (currently Infor Nexus). This role partners closely with Business Development, Operations, Trade Management, Product Teams, and customers to develop, implement, and optimize complex supply chain solutions that drive customer value and business growth.

The position plays a critical role throughout the customer lifecycle, including solution development, customer presentations, implementation management, onboarding, training, operational support, and continuous improvement initiatives.

WHAT ARE YOU GOING TO DO?

  • Support regional business growth by partnering with Business Development and Operations teams to design, develop, and implement customer-focused supply chain solutions.
  • Analyze customer supply chains, transportation networks, and operational processes to identify opportunities for optimization, efficiency, and service enhancement.
  • Lead the implementation and configuration of Infor Nexus solutions, including EDI integrations, customer onboarding, and system enhancements.
  • Provide subject matter expertise, conduct customer demonstrations, deliver training, and develop operational documentation, including SOPs, work instructions, and user guides.
  • Monitor operational performance and compliance, proactively resolve issues, and support continuous improvement initiatives to ensure service excellence.
  • Support RFQs, proposals, and solution development activities by collaborating with Business Development, Global Solution Design, and cross-functional stakeholders.
  • Serve as the regional point of contact for Infor Nexus and Air & Ocean Solutions-related inquiries, providing ongoing operational and customer support.
  • Perform other duties as assigned.


WHAT ARE WE LOOKING FOR?
  • Bachelor's degree in Business Management, Information Technology, Supply Chain Management, or a related field required; Master's degree preferred.
    Minimum 5-8 years of experience in logistics, freight forwarding, supply chain management, solution design, or a related field.
  • Demonstrated success leading cost-reduction initiatives and driving operational efficiency improvements.
  • Experience with supply chain management systems, Infor Nexus, business analytics, and process improvement methodologies.
  • Strong analytical, problem-solving, communication, and stakeholder management skills.
  • Proficiency in Microsoft Office applications, Visio, and other business systems and technologies.
  • Proven ability to work effectively in a collaborative, cross-functional, and team-oriented environment.

Travel: Regional travel required.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.

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