Iron Mountain is seeking a skilled and experienced Professional Services (PS) Solutions Delivery Architect (SDA) to join our Digital Business Unit (DBU) team. In this role, you will serve as the primary design authority for customer solutions within your geographic region, utilizing our portfolio of digitization, information governance, and content management platforms. You will be responsible for validating standard solutions, leading technical designs, and ensuring the integrity of complex implementations from discovery through final customer acceptance.

What You'll Do (Responsibilities)

In this role, you will:

• Lead Technical Solution Design: Serve as a trusted design partner to customers by qualifying requirements and developing low-level technical designs for high-performance, automated data discovery and processing solutions

• Lead the Customer Journey: You will serve as a trusted partner for clients, leading the entire post-sale process from initial requirement discovery and validation through to final User Acceptance Testing (UAT) and project handover

• Ensure Design Integrity and Compliance: Authorize design changes throughout the implementation process to ensure solutions meet all functional, security, and performance requirements in accordance with contractual commitments

What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

• Extensive experience in designing and fulfilling best-in-class global digital solutions, particularly within content and information management technologies, including Intelligent Document Processing (IDP) and Business Process Modeling (BPM/RPA)

• Strong technical proficiency in languages and frameworks such as SQL, JSON/XML, Python, .NET/C#, Java, or REST APIs, and experience with cloud/enterprise indexing services like Elasticsearch or Solr

• Proven ability in architectural design and stakeholder management, with the gravitas to influence senior technical communities in a complex, matrixed organization.

• Bachelor’s degree in Engineering, Computer Science, or Information Technology; industry-standard certifications such as AWS Cloud Architect, TOGAF, or ZACHMAN are strongly desired

• Travel: Flexibility to work across various time zones; travel as required, up to 30%, mostly in region but international travel may be required from time to time

What We Offer (Benefits)

• Competitive compensation and benefits aligned with your professional experience

• Paid time off and holidays to support your personal well-being

• Flexible work options to support a healthy work-life balance

• Comprehensive health, wellness, and retirement plans

• Opportunities for continuous learning and professional growth through technical enablement and certifications

Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.