Role DescriptionAs a Solutions Consultant at Tennr, your job is to walk into the messiest patient intake and authorization workflows in healthcare and prove - with evidence, not slides - that Tennr can fix them.
You get brought in once a deal is qualified and own the technical evaluation from first demo through signature. That means running discovery to uncover the real operational pain, translating it into a business case, and then building and delivering a proof of concept that makes the answer obvious. You'll partner closely with an Account Executive, but the evaluation is yours to win.
This is not a feature-demo role. The best SCs at Tennr understand the customer's business well enough to tell them something they didn't know about themselves - and then show them exactly how Tennr fixes it.
Responsibilities- Run structured discovery to identify operational pain points across referral intake, prior authorization, and patient processing workflows - and quantify what they're costing the organization.
- Deliver product demonstrations that are built around the prospect's specific problems, not generic feature walkthroughs.
- Architect and build tailored Proof of Concepts using Tennr's agentic patient orchestration platform, scoped to what will move the deal.
- Build current/future state process maps that make the before-and-after undeniable.
- Own deal strategy in partnership with the AE - know where the deal stands, who the stakeholders are, and what needs to happen to close.
- Become a genuine expert in the healthcare verticals you cover (DME, infusion, specialty pharmacy, home health) - understand the workflows, the payer dynamics, and the economics well enough to be credible in a room full of operators.
- Translate Tennr's technical capabilities into business outcomes for non-technical buyers (operations leaders, CFOs, clinical directors).
Candidate Qualifications- 2-4 years in Solutions Consulting, Sales Engineering, or a technical customer-facing role at a B2B SaaS company.
- Technically hands-on - you've configured complex software platforms, worked with APIs, or built demo/sandbox environments without engineering doing it for you. You know how data moves through a system.
- Security and compliance fluency - you can read a SOC 2, interpret technical controls (encryption, access management, network segmentation), and respond to vendor security assessments without needing someone to translate for you.
- CS degree or equivalent technical foundation strongly preferred - not because we need you to write production code, but because it signals you can figure things out when the documentation runs out.
- Healthcare experience preferred - DME, infusion, specialty pharmacy, or any provider-side operations background is a significant plus.
- Comfortable presenting to and building credibility with both operational buyers and technical stakeholders (IT, security, compliance).
- Startup experience is a plus - you build process as you go and don't wait to be told what to do.
