Solutions Consultant (Customer Facing, Product Advocate)

Concept3D

• $105K — $125K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-6+ years in client-facing SaaS roles (Sales Engineering, Solutions Consulting, or AE)
  • Strong skills in discovery and matching problems to product capabilities
  • Demonstrated success in accelerating deal momentum through stakeholder engagement
  • Expertise in online demos, presenting to diverse audiences
  • Excellent written and verbal communication skills
  • Self-starter with a high sense of ownership and adaptability to change
  • Familiarity with Salesforce and other sales tools; experience in higher education or events software is a plus

Responsibilities

  • Engage in all sales funnel phases to create deal momentum
  • Conduct tailored discovery and deliver demos for Rooms and Localist platforms
  • Identify stakeholders and multi-thread with AEs to progress deals
  • Maintain and improve demo content and enable AEs in delivering impactful demos
  • Leverage AI for enhancing productivity in sales support
  • Develop and update sales collateral that highlight business outcomes
  • Create and implement onboarding plans and training for new AEs
  • Document insights for process improvement and feed metrics to Sales Leadership
  • Represent Concept3D at industry events as a domain expert
  • Build client relationships and incorporate feedback into internal strategies

Benefits

  • Comprehensive company values and culture information
  • Competitive base salary with opportunities for bonuses and commissions
  • Equity in Concept3D
  • Generous time off policy for recharge and personal needs
  • 6 weeks of fully paid parental leave
  • 100% payment of employee premiums for select medical, dental, and vision plans
  • Full premium coverage for life insurance and disability
  • 401(k) with company match
  • Hybrid work environment with options for remote work nationwide
  • Team-building culture events throughout the year
Full Job Description
About This Role

We are seeking a sales-oriented Solutions Consultant to champion our newer Rooms offering and established Localist Events platform, accelerate deals, and help Account Executives win. You'll support discovery calls, deliver compelling demos, and lead AE training for both products. This individual contributor role reports to the Director of Sales and supports our selling teams without owning pipeline or closing.

Core Responsibilities
  • Full-cycle support (prospect  close): At the direction of Sales Leadership, engage across all funnel phases to create momentum-light prospecting into new personas/segments, partnering with AEs to advance evaluations, and supporting closing activities (stakeholder mapping, value validation, proposal support).
  • Sales engineering on live opportunities: Partner with AEs to conduct tailored discovery, articulate value, and deliver crisp demos for Rooms (primary) and Localist (secondary).
  • Deal acceleration: Identify required stakeholders (e.g., operations, events, facilities, IT/business owners) and help AEs multi-thread to progress deals through evaluations and approvals.
  • Demo excellence: Maintain and continually improve demo scripts, talk tracks, objection-handling, and FAQs; ensure AEs can confidently run winning Rooms demos.
  • AI fluency: Use AI to improve productivity and accelerate sales support
  • Content & collateral: Build/update decks, one-pagers, talk tracks, and light proposal language that reinforce business outcomes for Rooms and Localist use cases.
  • AE onboarding: Own product training plans, sessions, and materials for new AEs, averaging ~10 hours per quarter.
  • Process & hygiene: Document discovery notes, next steps, and stakeholder maps; keep CRM entries accurate to support forecasting and handoffs to Client Success.
  • Special projects (as needed): From time to time, support targeted experiments (e.g., new segments/messaging) in partnership with Sales Leadership
  • GTM Improvement & Feedback Loop: Work on the business, not only in it-spot patterns across calls/deals, propose experiments, codify repeatable plays, refine ICP/personas and talk tracks, and feed structured insights to Product and Sales Leadership as the Rooms offering evolves.
  • Customer evangelism: Represent Concept3D at industry events as a product and domain expert, partnering with Marketing on content and messaging.
  • Customer engagement: Build customer and prospect relationships, lead initiatives such as the Customer Insights Panel, and bring customer feedback into internal decisions.

Requirements

About You
  • 3-6+ years in client-facing SaaS roles (Sales Engineering, Solutions Consulting, or AE with strong demo/discovery ownership).
  • Proven strength in discovery on live calls, matching problems to product capabilities, and simplifying complex topics without jargon.
  • Demonstrated ability to accelerate deal momentum: stakeholder mapping, next-step clarity, and objection handling.
  • Online demo expertise; confident presenting to mixed business/technical audiences.
  • Strong written and verbal communication; concise notes and crisp follow-through.
  • High ownership, self-starter, and team-first mindset; comfortable with change and iteration.
  • Tools: Salesforce (required); familiarity with Salesloft, Google Workspace, and LinkedIn for research/outreach.
  • Experience in higher education or events software is a plus, not required.
  • Exceptional communicator, adept at distilling complex concepts into engaging and understandable content
  • Strong presentation skills and public facing communication capabilities
  • Ability to operate at two altitudes: hands-on execution and strategic improvement-working on the business by designing scalable processes, defining metrics, and driving continuous GTM refinements as the product matures.

Benefits

Why you'll love it here
  • Check out our company page for more information on our Mission and Values.
  • Competitive compensation. For this role our base salary is targeted at $105,000-$125,000 per year, dependent on experience and alignment with the role.
  • This role includes exciting opportunities for bonuses, commissions, and other rewards-because great work deserves to be rewarded! Details will be shared during the hiring process.
  • Concept3D Equity. So you can share in Concept3D's success.
  • Time off Policy which includes time to recharge, refresh and take time for yourself and family members.
  • 🐣6 weeks of 100% Paid Parental Leave to support the care and bonding time after the birth, adoption or placement of child via foster care + additional time available through Short Term Disability.
  • Medical, Dental, Vision. Concept3D pays 100% of employee premiums on select plans.
  • Life Insurance and Disability. Concept3D covers the full premium.
  • 401(k). To help you save for the future, we match 75% up to 5% of your annual take home pay.
  • Hybrid in Denver and Minneapolis, remote nationwide.
  • Monthly and quarterly culture events to connect our teams.


The interview overview

Below you will find an outline of the interview plan for our Solutions Consultant. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require additional steps before making a final decision.

  • 30 minute phone screen
  • 30 minute hiring manager interview
  • 90 minute panel interview with several team members
  • Candidate provides 3 references
  • C3D sends offer


At Concept3D, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.

How To Apply

Please apply via the Concept3D website here: https://concept3d.com/company/careers/

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