FedEx

Solutions Architect

FedEx • $100K — $130K *
Plano, TX 75025In-Person
Information Technology
Less than 5 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in a related field (Master's preferred)
  • Experience with generative AI and data analytics
  • Strong analytical and strategic thinking skills
  • Expertise in data visualization and creating data narratives
  • Proven experience in delivering high-level reporting from complex data sources
  • Effective communication skills and collaborative experience

Responsibilities

  • Translate business challenges into technical insights through advanced data visualization
  • Design and maintain scalable data models and dashboards
  • Lead evaluation and implementation of emerging data analytics technologies
  • Develop best practices in data visualization and reporting
  • Guide business teams in optimizing data collection and visualization
  • Curate complex data sets from diverse cloud environments for analysis
  • Streamline data processes using low-code/no-code solutions
  • Mentor teams in adopt self-service BI and advanced analytics tools

Benefits

  • Hybrid work schedule with required on-site attendance
  • Opportunities for professional development and mentoring
  • Exposure to cutting-edge data technologies and methodologies
  • Collaboration with cross-functional teams
  • Participation in innovative data-driven projects
Full Job Description
The Data Architect - Operations is responsible for designing, developing, and implementing robust business intelligence solutions that provide timely and insightful information to support data-driven decision-making. This role is a key driver in evolving the team's capabilities into modern data ecosystems, automating reporting workflows, and enhancing overall data quality. Acting as a subject matter expert on data modeling and analytics, the Data Architect will collaborate with cross-functional teams to innovate, apply emerging technologies, and optimize operational data processes.

"This is a hybrid position located in Plano, TX. Candidates must live within 50 miles of the campus location. Employees will be required to work at the FedEx campus location several times per week."

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

  • Translate business challenges into technical requirements and deliver actionable insights through advanced data visualization and reporting.
  • Design, develop, and maintain scalable data models, dashboards, and operational scorecards using modern business intelligence platforms.
  • Lead initiatives to explore, evaluate, and implement emerging data analytics and generative AI technologies to continuously enhance reporting workflows.
  • Develop and champion best practices in data visualization, data modeling, and reporting to ensure high-quality and consistent outputs.
  • Serve as a key resource and trusted advisor, guiding business teams in optimizing data flow, collection, and visualization for their functional areas.
  • Partner with subject matter experts to access, prepare, and curate complex data sets from diverse cloud environments for analysis.
  • Streamline data collection and operational processes by prototyping and developing solutions on low-code/no-code platforms.
  • Act as a coach and mentor to promote the adoption of self-service BI and advanced analytics tools among operations teams and leadership.
  • All other duties as needed or required.


MINIMUM QUALIFICATIONS AND REQUIREMENTS:
  • Education:
    • Bachelor's Degree in Data Science, Management Information Systems, Computer Science, Engineering, Mathematics, a related field, or equivalent experience.
    • Master's Degree preferred.
  • Experience:
    • Knowledge of how to leverage generative AI applications and large language models within data analytics workflows.
    • Highly analytical and strategic mindset with an ability to think broadly, refine questions, and develop actionable intelligence.
    • Expert understanding of when and how to use various data visualizations to create compelling data narratives.
    • Proven experience delivering timely, high-quality, senior-level reporting and analysis from diverse and complex data sources.
    • Effective written and oral communication skills and demonstrated experience working in a collaborative, cross-functional environment.
  • Skills:
    • Knowledge of how to leverage generative AI applications and large language models within data analytics workflows.
    • Highly analytical and strategic mindset with an ability to think broadly, refine questions, and develop actionable intelligence.
    • Expert understanding of when and how to use various data visualizations to create compelling data narratives.
    • Proven experience delivering timely, high-quality, senior-level reporting and analysis from diverse and complex data sources.
    • Effective written and oral communication skills and demonstrated experience working in a collaborative, cross-functional environment.
  • For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
  • For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook


ESSENTIAL FUNCTIONS:
  • Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
  • Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
  • Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
  • Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
  • Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
  • Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
  • Ability, on a consistent basis, to work within the appropriate level of independence
  • Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position


Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.
  • Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
  • Applies Quality concepts presented at training during daily activities.
  • Supports FedEx Office Quality initiatives.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Transportation
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ
FDX
* Ladders Estimates

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