The RoleWe're hiring a
Solutions Architect, Deployments to own the technical solutioning and on-the-ground execution of robotic deployments in commercial environments.
This is a
hands-on, field-facing role. You will be the person who understands both the hardware and the environment - translating commercial operator needs into deployment plans that actually work, then seeing them through to execution.
You'll work closely with our sales team, hardware partners, and operations to ensure every deployment is scoped correctly, stood up smoothly, and performs reliably in the real world.
ResponsibilitiesDeployment Solutioning
- Partner with the sales team pre-close to assess commercial environments and define deployment requirements
- Design end-to-end deployment solutions - hardware placement, networking, integration, workflow design - tailored to each operator's environment
- Develop pilots and phased rollout plans that de-risk deployments and build operator confidence
- Serve as the technical authority during the sales process for deployment-related questions
On-Site Deployment Execution
- Lead on-site deployment of partner robotics hardware across commercial settings
- Ensure robots are correctly configured, calibrated, and operational before handoff
- Troubleshoot hardware, software, and networking issues in real time
- Own deployment quality end-to-end - from first install to stable operation
Customer & Partner Engagement
- Act as the trusted technical point of contact for commercial operators post-sale
- Translate operator feedback into actionable improvements for hardware partners and internal teams
- Support operator staff with training, onboarding, and ongoing technical guidance
- Build long-term relationships that support expansions and multi-site rollouts
Process & Playbook Development
- Document deployment processes, configurations, and lessons learned from the field
- Build repeatable deployment playbooks as we scale across new verticals and environments
- Identify recurring challenges and work with engineering and partners to resolve them systematically
Who You AreRequired Experience
- Hands-on experience deploying robots in real-world commercial or industrial environments
- Prior role as a field engineer, solutions engineer, deployment engineer, or similar at a robotics or automation company
- Strong understanding of robotics hardware - sensors, cameras, networking, compute, calibration
- Experience working directly with end customers to scope and deliver technical solutions
- Comfortable with Linux-based systems, networking, and on-site troubleshooting
Strong Signals
- Deployed service robots, AMRs, or automation systems in hospitality, retail, logistics, healthcare, or similar environments
- Experience bridging the gap between sales and engineering - translating customer needs into technical specs
- Familiarity with systems integration, site surveys, and environment assessment
- Built or contributed to deployment documentation or playbooks
You Are
- Deeply hands-on and energized by field work
- A clear technical communicator - equally comfortable with operators on the floor and engineers on a call
- Calm under pressure and able to solve problems in real time
- Detail-oriented and quality-focused - you don't leave a site until things are right
- Able to travel to deployment sites as needed
Why This Role- Own the technical deployment motion for a fast-growing commercial robotics business
- Work with cutting-edge hardware partners across high-impact commercial environments
- High autonomy and direct influence on how Mecka scales deployments globally
- Close collaboration with sales, engineering, and leadership
- A chance to do the defining work of your career at a company building the future of physical AI
