We are seeking a high-impact Solution Lead / Solution Director to shape and win complex, multi-tower services opportunities and lead enterprise transformation programs. This is a strategic, client-facing leadership role at the center of our growth-where business outcomes, technology strategy, and commercial innovation intersect.
You will partner closely with Account Executives, presales, and delivery leaders to originate, shape, and close large-scale engagements, while acting as the orchestrator of cross-functional solutioning across professional and managed services.
This role is purpose-built for leaders from Managed Service Providers (MSPs), Global Systems Integrators (GSIs) or those with equivalent skills in large-scale service environments who thrive in ambiguous, high-value pursuits, bring a services-first mindset, and can translate customer challenges into multi-year transformation programs.
At the Solution Director level, you will operate as a trusted advisor to C-level stakeholders, influence enterprise strategy, and play a pivotal role in scaling solution excellence across the organization.
What You Will DoShape & Win Strategic Opportunities- Engage early with Account Executives to identify, qualify, and shape high-value pursuits
- Lead consultative discovery to uncover business drivers, pain points, and transformation opportunities
- Define compelling solution visions that connect technology investments to measurable business outcomes
- Drive end-to-end pursuit leadership from initial engagement through close
Lead Executive Engagement- Establish credibility with CIO, CTO, and business executives as a trusted advisor
- Facilitate outcome-based conversations that move beyond technology to business impact
- Craft and deliver executive-level storytelling that differentiates and wins
Architect Services-Led Solutions- Coordinate the design of integrated solutions combining Professional Services, Managed Services, and partner capabilities
- Ensure solutions are technically sound, operationally viable, and commercially compelling
- Align architecture, delivery models, and commercial constructs into a cohesive, scalable offering to achieve defined business outcomes
Orchestrate Cross-Functional Teams- Lead and align solution architects, engineers, SMEs, partners, and delivery teams
- Drive clarity, accountability, and pace across complex pursuits
- Elevate team performance through coaching, structure, and best practices
Influence Strategy & Commercial Outcomes- Shape deal strategy, pricing models, and commercial constructs (recurring, consumption, outcome-based)
- Balance competitiveness, risk, and profitability in solution design
- Contribute to portfolio evolution based on market demand and client needs
Solution Director (Advanced Scope)- Own and lead enterprise-scale transformation programs ($50M+)
- Translate ambiguous opportunities into structured, multi-year engagements
- Act as a strategic advisor to executive stakeholders
- Mentor and elevate Solution Leads and broader presales teams
- Drive solutioning excellence and consistency across the organization
What You BringExperience- 10-15+ years in Solution Engineering, Architecture, or Technical Sales
- Proven success leading complex, multi-tower services deals ($5M-$50M+)
- Strong background in managed services and professional services integration
- Experience in MSP, GSI, or large-scale services environments
- Demonstrated ability to lead cross-functional pursuit teams at scale
Selling Expertise- Deep experience in consultative, outcome-based, and value-led selling
- Ability to connect technology decisions to business outcomes and ROI
- Strong track record of executive engagement and influence
Technical & Domain Expertise- Broad cross-domain knowledge across:
Cloud | Infrastructure | Networking | Security | Digital Workplace | Applications | Data & AI - Strong understanding of:
- Hybrid cloud architectures and workload placement strategies
- Modernization patterns (rehost, replatform, refactor)
- Application and integration architectures (APIs, microservices)
- Data platforms, governance, and analytics enablement
- AI, automation, and their role in managed services
- Deep knowledge of Managed Services operating models, including:
- SLAs, observability, lifecycle management, and continuous optimization
- Commercial fluency in subscription, consumption, and recurring revenue models
Certifications (Preferred)- Cloud certifications (AWS, Azure, Google Cloud)
- Networking / Security certifications (Cisco, etc.)
- Sales methodologies (e.g., MEDDICC, Challenger, Value Selling)
- IT and Process methodologies (ITIL, Lean, Six Sigma)
Leadership Traits & Competencies- Executive Presence: Confident engaging and influencing senior stakeholders
- Strategic Thinking: Shapes complex opportunities into clear, actionable strategies
- Storytelling Excellence: Simplifies complexity into compelling narratives
- Commercial Acumen: Understands how solution design drives business outcomes
- Operational Discipline: Drives structure, pace, and execution across pursuits
- Collaborative Leadership: Operates seamlessly across sales, presales, delivery, and partners
- Growth Mindset: Continuously elevates self, team, and organizational capability
- Selling in complex environments: Sales methodologies (e.g., MEDDICC, Challenger, Value Selling)
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