Job Description:This job is responsible for defining the engineering approach within an end-to-end technology stack. This job will align to a technical domain but acts as contributor to multiple cross functional teams. Key responsibilities include engaging in development and production environments to identify and improve performance/capacity issues and creating and ensuring system design technology solutions comply with enterprise standards. Job expectations include providing and contributing to improvements in solution design, testing, and delivery practices.
Bank of America is seeking a motivated and detail-oriented technologist to join our team. The technologist will assist with the development, implementation, and maintenance of the Service Fulfillment practice for voice recording administration.
Responsibilities:- Participates in solution-driven discussions, such as various Communities of Practice (COPs), contributes to the design of large or highly complex architectural designs, and finds creative solutions through their knowledge of the domain and operational constraints
- Produces detailed designs of infrastructure and application architecture components
- Ensures that execution aligns with product strategy by working with product management, product owners, and other stakeholders, contributing to the technology strategy for their technical domain
- Collaborates with Development and Infrastructure teams to understand technical solutions and provide the performance capabilities required in the application across the technology stack put forward by Solution Engineer Lead
- Mentors and guides more junior Engineers ensuring system design technology solutions comply with enterprise system design and engineering standards
- Assist in the monitoring request queues for provisioning, deprovisioning and legal requests.
- Support daily inquiries from legal, control partners and compliance stakeholders
- Work closely with senior team members to test and implement new technologies.
- Participate in product development or improvement projects
- Maintain accurate records and trend reports on requests
- Provide basic user support and training to internal staff when needed.
Required Qualifications:- Analytical and organizational skills, including attention to detail, and ability to determine effective course of action as required
- Excellent communication and teamwork abilities.
- Strong analytical and problem-solving skills.
- Ability to interact effectively with customers and leadership as needed
- Ability to handle multiple tasks simultaneously
- Intermediate proficiency in Microsoft Office Suite
Skills:- Analytical Thinking
- Collaboration
- Innovative Thinking
- Solution Delivery Process
- Solution Design
- Architecture
- Automation
- Influence
- Risk Management
- Technical Strategy Development
- Adaptability
- Application Development
- Business Acumen
- DevOps Practices
- Production Support
Shift:1st shift (United States of America)
Hours Per Week: 40
Pay Transparency detailsUS - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101)
Pay and benefits information
Pay range
$100,100.00 - $153,700.00 annualized salary, offers to be determined based on experience, education and skill set.
Discretionary incentive eligible
This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Benefits
This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
