Job Description

The Solution Designer II plays a critical role in driving commercial growth by developing innovative, client-focused service solutions that align with customer needs, operational capabilities, and financial objectives. Serving as a strategic partner to Sales, Operations, Commercial Finance, and other cross-functional teams, this role leads the design of competitive solutions across food services, environmental services, integrated facilities management, and support services for new business opportunities, renewals, and complex strategic pursuits. This position combines operational expertise, business acumen, and creative problem-solving to translate client requirements into scalable, executable service models that differentiate Sodexo in the marketplace.

The Solution Designer II develops staffing strategies, operational workflows, service delivery models, capital improvement recommendations, and value propositions that balance innovation, operational excellence, and profitability. Working in a highly collaborative, matrixed environment, the Solution Designer II participates in discovery sessions, solution reviews, client presentations, and pursuit strategy discussions while coordinating with internal stakeholders to ensure solutions are technically sound, financially viable, and aligned with enterprise standards.

The role also provides guidance to solution development team members, promotes the use of standardized tools and methodologies, and supports continuous improvement initiatives that enhance solution quality, consistency, and speed to market. Success in this role requires the ability to manage multiple complex projects simultaneously, communicate effectively with senior leaders and cross-functional teams, and deliver high-quality solutions that improve win rates, strengthen client relationships, and support long-term, profitable growth across multiple market segments.

How You'll Make an Impact:

• Design innovative food, facilities, environmental, and support service solutions aligned to client needs and business objectives.
• Partner with Sales, Operations, Finance, and cross-functional teams to develop competitive, executable solutions.
• Build operational models, staffing plans, service concepts, and capital recommendations that balance quality, feasibility, and financial performance.
• Participate in discovery sessions, solution reviews, client presentations, and strategic pursuit planning.
• Lead solution development efforts while supporting team collaboration, knowledge sharing, and project coordination.
• Drive process improvements by applying standardized tools, best practices, and quality standards across solution design activities.

Qualifications

What You'll Need to Succeed:

• Experience designing operational solutions within food service, facilities management, environmental services, or related outsourced services.
• Ability to translate client requirements into scalable, financially sound, and operationally executable solutions.
• Strong collaboration, communication, and project management skills in a cross-functional, matrixed environment.
• Financial acumen with experience evaluating solution feasibility, cost drivers, and pricing considerations.
• Proficiency with CRM, proposal, estimating, or solution design tools, including Salesforce or similar platforms.
• Bachelor's degree in a related field preferred, with experience supporting complex, multi-site commercial pursuits and solution development.
• French language proficiency is considered a strong asset.
• Up to 75% travel within Canada and internationally is required.

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it's a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

• Flexible work environment
• Competitive compensation & great employee benefits
• Training and development programs
• Countless opportunities for growth
• Corporate responsibility & sustainability
• An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo's latest awards here
• And so much more!