Netsmart Technologies, Inc

Solution Delivery Consultant

Netsmart Technologies, Inc • $70K — $95K *
Overland Park, KS 66212In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent relevant work experience
  • 1+ year in health care IT or systems management implementation/consulting
  • Strong written and verbal communication skills
  • Decision-making abilities
  • Flexibility and adaptability
  • Comfortable with ambiguity
  • Willing to learn in a fast-paced, client-facing environment

Responsibilities

  • Prepare and perform system build, testing, and conversion project tasks
  • Test and troubleshoot configurations for enhanced functionality
  • Participate in client meetings and internal initiatives for process improvement
  • Identify and report solution status, risks, and issues
  • Work with cross-functional teams for issue resolution
  • Assist in the analysis of department workflows
  • Maintain client relationships and navigate complex situations
  • Document best practices in methodology

Benefits

  • Potential travel opportunities
  • Flexible work schedule to accommodate client needs
  • Opportunity to work in diverse environments across various client industries
  • Engagement with cross-functional teams for collaborative problem-solving
Full Job Description
Responsible for collaborating with clients to configure software solutions in pre-production and production environments.

Responsibilities
  • Prepare and perform system build, testing and conversion project tasks using the implementation methodology
  • Test and troubleshoot configurations to improve solution functionality in a variety of client environments
  • Participate in client meetings and events and internal team initiatives to improve processes and create efficiencies
  • Identify and report solution status, risks, and issues to client and project leadership
  • Work with cross-functional teams to provide complex issue resolution and resolve escalation management issues
  • Assist clients and project teams in current state analysis of department workflows.
  • Maintain client relationships and navigate through conflict and complex relationship situations to achieve business objectives
  • Identify and generate documentation for best practices in methodology


Qualifications
Required
  • Bachelor's degree or equivalent relevant work experience
  • At least 1 year of health care information technology or systems management implementation or consulting working experience
  • Written and verbal communication skills
  • Decision making skills
  • Flexibility
  • Comfort with ambiguity
  • Willingness to learn and adapt in a fast-paced, client-facing environment.


Preferred
  • Experience with Netsmart EHR solutions
  • Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)


Expectations
  • Potential travel 20% of the time as needed
  • Position may at times require extended or irregular hours outside of traditional office hours to support clients and projects across multiple time zones and any required travel


About Netsmart Technologies, Inc

Netsmart Technologies is an American company that develops and sells health information technology, including for electronic health records and health information exchanges, for organizations and entities in the behavioral health, human services, and post-acute care markets. Netsmart was founded in 1992 although its technology origins go back to 1968 with the founding of Creative Socio-Medics, which it acquired in 1994. Netsmart has since grown via many other acquisitions. It is headquartered in Overland Park, Kansas.
Learn more about Netsmart Technologies, Inc
Industry
Enterprise Technology
Founded
1968
* Ladders Estimates

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