This role will be based in the Charlotte, NC, our preference is that you9re located within a commutable distance. The role will involve regular national and across north America with some international travel, .

About the role

As a Solution Architect (SA) you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and support the design of client solutions.

You will be involved in both the sales and delivery phases of a project as well as ongoing client success, collaborating with teams across Engine in Technology, Delivery, Product, Client Success and Business Development.
Supporting these activities on client sites means the role will require travel around North America, and occasional further travel.

What you9ll get to do:

This role blends deep technical expertise with strong communication and collaboration skills. You9ll become an Engine expert, understanding its architecture, technology, and functionality, allowing you to effectively communicate its capabilities and value to both technical and non-technical audiences.

You9ll lead on technical designs during the Engine implementation phase, building relationships with a variety of stakeholders within clients and SI partners such as their Engineering leads and Service Owners.

You will work closely with our clients and SI partners on the technical detail of implementing Engine, providing solutions to identified requirements and working with our Product and engineering teams to fulfil them. Your contributions will also extend to shaping Engine9s product roadmap and supporting existing clients with additional capabilities to meet their strategic aims. You9ll help them maximise Engine9s current and future capabilities to solve their requirements and meticulously document scope and roadmap decisions to guide subsequent delivery waves, bringing in expertise from our Product Owners and engineering teams where required.

You will also be a technical champion for our existing clients, ensuring their ongoing success. This includes taking ownership of the technical aspects of client deliveries, collaborating closely with our SI partners to overcome challenges and achieve seamless integrations. You9ll provide expert guidance to client engineering teams, using documentation, API specifications, and sequence diagrams to foster a deep understanding of Engine9s architecture and functionalities. Additionally, you will collaborate closely with our Client Success team to troubleshoot technical issues, translate client needs into new technical requirements, and architect innovative solutions that enhance the Engine platform.

Requirements

Must Have

• Experience of end-to-end software engineering / solution architecture across the software delivery lifecycle
• Experience with software service design and integration, such as RESTful APIs, OpenAPI specification and sequence diagrams
• Experience of cloud infrastructure and large-scale cloud applications
• Experience working in a client-facing role and building relationships with stakeholders
• Strong interpersonal communication and collaboration skills. Experience delivering complex messaging to technical and non-technical stakeholders.

Nice to Have

• Experience relating to retail or business banking, core banking, card processing or payments.
• Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration
• Commercial acumen with experience of building business cases
• Experience in a SaaS organisation in a Client Solutions or Client Engineering role
• Knowledge of financial regulations around the world

About you

• You have a focus on delivery and getting things done for a client
• You have the ability to work well with people from a variety of levels, roles and technical backgrounds
• You9re able to communicate clearly about technical subjects
• You9re comfortable working in a varied role, collaboratively in a team, with a flat structure
• You9re comfortable travelling nationally to our London office (initial upskilling will require a period of time working with our Engineers & Product team in London)
• You9re comfortable travelling internationally

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• First Interview (45 mins) - Phone/Video call with existing Engine team members.
• Second Architecture Interview, including small presentation/system design (90 mins)
• Final Interview (30 mins)

Benefits

• Medical, Dental, and Vision insurance plan options
• 401(k) with company match of 100% of the first 4%
• Company-paid Long-Term Disability, and Life and AD&D insurance
• Optional ancillary benefits such as Short-term Disability, Accident Insurance, Legal & ID Protection, and more
• 20 days annual vacation PTO and 11 Paid Holidays

You may be put off applying for a role because you don9t tick every box. Forget that! While we can9t accommodate every flexible working request, we9re always open to discussion. So, if you9re excited about working with us, but aren9t sure if you9re 100% there yet, get in touch anyway. We9re on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we9re proud to bring together people of all backgrounds and experiences who love working together to solve problems.