Charles Schwab

Software Integration Support Engineer

Charles Schwab$95K — $115K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years supporting deployment and production of critical applications.
  • Experience with enterprise integration technologies like Informatica and APIs.
  • Proficient in troubleshooting application and infrastructure issues in production.
  • Understanding of application architecture, databases, and networks.
  • Familiarity with monitoring tools like Splunk for issue resolution.
  • Knowledge of IT service management practices (Incident, Problem, Change Management).
  • Experience with CI/CD tools and software delivery practices.

Responsibilities

  • Ensure reliability, stability, and availability of technology platforms.
  • Solve complex technical challenges affecting business operations.
  • Lead incident resolution efforts and manage service recovery activities.
  • Collaborate with cross-functional teams to deliver scalable solutions.
  • Analyze issues to improve system health and observability.
  • Develop technology solutions that support business continuity and client outcomes.

Benefits

  • Opportunities for growth and development in enterprise integration technologies.
  • Collaborative environment with developers and business stakeholders.
  • Focus on continuous improvement and technology-driven solutions.
Full Job Description
As a Software Integration Support Engineer, you will play a vital role in ensuring the reliability, stability, and availability of technology platforms that support key business functions. Working across applications, infrastructure, and database technologies, you will help solve complex technical challenges, lead incident resolution efforts, and partner with cross-functional teams to deliver resilient, scalable solutions. Your ability to analyze issues, make informed decisions under pressure, and proactively improve system health and observability will directly impact business continuity and client outcomes.

 

This role offers the opportunity to deepen your expertise in enterprise integration technologies, cloud platforms, application monitoring, automation, and operational excellence while collaborating with developers, infrastructure engineers, and business stakeholders. If you're energized by problem-solving, continuous improvement, and creating technology solutions that make a meaningful impact, you'll find a rewarding path for growth and development at Schwab.

 

What you have

Required Qualifications

 

  • 3+ years of experience supporting deployment, operations, and production support for business-critical applications and supporting infrastructure.
  • Experience supporting enterprise integration technologies, including Informatica, Control-M, Oracle PL/SQL, APIs, or related integration platforms.
  • Experience troubleshooting and debugging application, system, and infrastructure issues in production environments.
  • Working knowledge of application architecture, including applications, database, and network layers.
  • Experience using monitoring and observability tools such as Splunk to identify, diagnose, and resolve system issues.
  • Knowledge of IT service management practices, including Incident Management, Problem Management, Change Management, and Root Cause Analysis.
  • Experience supporting CI/CD tools and software delivery practices, including Bitbucket, Bamboo, GitHub, or similar technologies.
  • Demonstrated ability to prioritize competing demands and manage multiple tasks in a fast-paced environment.
  • Strong customer focus with excellent troubleshooting, analytical thinking, and communication skills.
  • Demonstrated ability to collaborate effectively across technical and business teams to deliver reliable outcomes.

Preferred Qualifications

  • Bachelor’s degree in computer science or a related technical field.
  • Experience with Spring Boot and/or Pivotal Cloud Foundry (PCF).
  • Experience supporting on-call rotations, major incident response activities, and service recovery events.
  • Knowledge of REST and SOAP web services.
  • Experience implementing platform reliability, monitoring, automation, and operational improvements.
  • Strong decision-making skills and the ability to remain composed during high-priority production incidents.
  • Ability to work independently while maintaining accountability for results.
  • Familiarity with Salesforce Marketing Cloud
  • Strong organizational, interpersonal, verbal, and written communication skills.

 In addition to the salary range, this role is eligible for bonus or incentive opportunities.

 

About Charles Schwab

Charles Schwab is a financial services company that provides a full range of securities, brokerage, banking, money management, financial advisory, investor, and retirement plan services. It operates in four main divisions; investing, wealth management, banking, and trading. Charles Schwab provides a full-service brokerage platform that serves individual investors who invest on their own or through a workplace-sponsored retirement or equity plan, as well as banking through Schwab Bank. The firm was founded in 1973 and is headquartered in San Francisco, California.

Charles Schwab Careers

Join the vibrant team at Charles Schwab, a leader in global finance, where your career is propelled by innovation, leadership, and a commitment to diversity and professional growth. At Charles Schwab, we offer more than just job opportunities; we provide a platform for you to make a significant impact on the industry and our clients' lives.

Work You’ll Do

At Charles Schwab, we are dedicated to helping our clients manage their financial futures. Being part of our team means you'll work alongside some of the most skilled professionals in the financial services industry. Our culture thrives on teamwork, integrity, and relentless dedication to our clients. Whether you're looking for a position in financial consulting, technology, or administrative support, Charles Schwab offers a dynamic work environment where your skills will be honed and your achievements recognized.

Innovate and Lead

Embrace the opportunity to lead through innovation. Charles Schwab’s commitment to technology and innovation is fundamental to our service delivery. By joining our team, you will be at the forefront of developing new solutions that redefine the future of finance. Your leadership can guide significant projects that impact our company and the industry.

Grow Your Career

Charles Schwab believes in fostering the growth of its employees. Whether through professional development programs, diversity training, or leadership workshops, we ensure that our team members receive the support and training they need to advance their careers. With a variety of career paths available, your job at Schwab can evolve with your interests and expertise.

Internship and Employment Opportunities

Start your professional journey with Charles Schwab through our internship programs or full-time employment opportunities. We seek individuals who are passionate, curious, and ready to drive change. A career at Schwab is not just about having a job; it's about building a lasting relationship with a company that values your potential.

Benefits and Culture

Charles Schwab is renowned for its employee-friendly culture. We offer a comprehensive benefits package that supports the health, financial stability, and work-life balance of our team members. From competitive salaries and bonuses to health insurance and retirement plans, Schwab ensures that your career is as rewarding as it is enriching.

Networking and Professional Development

Expand your professional network and enhance your skills through our various networking events, mentorship programs, and training sessions. At Charles Schwab, we believe in leveraging collective expertise to foster learning and innovation. Engage with leaders, gain insights from experienced professionals, and build relationships that will aid your career trajectory.

Join Our Team

Explore the numerous career paths available at Charles Schwab and discover how your talents can be utilized to their fullest potential. Search open positions that match your skills and interests. We are continuously hiring across various disciplines and look forward to adding innovative, driven individuals to our team.

Stay Connected

Keep up to date with the latest from Charles Schwab Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and be the first to know about new openings, company news, and professional tips.

Explore Charles Schwab Jobs

Ready to take the next step in your career? Visit our careers page to review current job openings, submit your resume, and prepare for your interview. At Charles Schwab, your future is waiting. [SEARCH CHARLES SCHWAB JOBS] Join Charles Schwab today and be part of a team that values diversity, innovation, and leadership—where your career can thrive in the exciting world of finance.
Learn more about Charles Schwab
Size
34,200 employees
Market Cap
$151.6 billion
Industry
Net Income
$3.2 billion
Founded
1973
5 Year Trend
+20%
Revenue
$12.1 billion
NASDAQ

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