Position Overview

As a Software Engineering Manager within PNC's Retail Technology organization, you will be based in Pittsburgh, PA, or Dallas, TX or Cleveland, OH or Denver, CO, or Birmingham, AL.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

Job Description

As a Software Engineering Manager within Retail Studio, you will lead a growing team responsible for designing, building, and scaling platform capabilities that support the Production Validation Environment (PVE).

This role combines engineering leadership, organizational development, and technical oversight within a fast-paced environment focused on innovation, continuous learning, and rapid delivery. The ideal candidate is an energetic people leader who is passionate about developing talent, building high-performing teams, and helping engineers succeed.

Core Responsibilities

Engineering Leadership & Team Development

• Lead, coach, and develop a team of software engineers supporting the Retail Studio and PVE platform.
• Manage a distributed team, including offshore engineering resources, while establishing strong communication, accountability, and delivery practices.
• Foster a culture of collaboration, innovation, continuous improvement, and engineering excellence.
• Participate in hiring, workforce planning, team growth, and organizational development initiatives.
• Create an environment where team success is prioritized above individual accomplishment.

Delivery & Platform Execution

• Lead engineering delivery for capabilities that support production validation, synthetic-data-driven testing, and customer-impacting technology simulations.
• Partner with product, architecture, business, risk, and operations teams to deliver strategic outcomes aligned with Retail Banking priorities.
• Drive execution against aggressive timelines while maintaining high standards for quality, reliability, and scalability.
• Support expansion of the platform across branch, care center, and future digital banking channels.

Technical Leadership

• Provide technical guidance and oversight across modern application architectures, APIs, integrations, cloud technologies, and microservices-based solutions.
• Partner with architects and senior engineers to establish scalable engineering patterns and best practices.
• Maintain awareness of evolving technologies and help the organization adopt modern engineering approaches where appropriate.
• Guide teams building solutions utilizing technologies such as Java, APIs, cloud services, and modern integration frameworks.

Stakeholder Engagement

• Communicate effectively with senior technology and business leaders regarding progress, risks, and strategic priorities.
• Represent engineering teams in discussions with executive stakeholders and cross-functional partners.
• Translate complex technical initiatives into clear business outcomes.

Engineering Excellence & Governance

• Champion Agile delivery practices, CI/CD, automated testing, and DevOps methodologies.
• Ensure adherence to security, risk, compliance, and governance standards required in a financial services environment.
• Drive operational excellence, resiliency, observability, and maintainability across platform services.

Required Qualifications

• Minimum 5 years of technology industry experience.
• Minimum 3 years of people leadership, team lead, or management experience.
• Proven experience leading engineering teams and delivering complex technology solutions.
• Experience managing distributed and/or offshore engineering teams.
• Working knowledge of:
  
  • APIs and integration patterns
  • Microservices architectures
  • Cloud-based platforms and services
  • Modern software development practices
• Ability to lead teams working with technologies such as Java and modern backend frameworks.
• Strong communication, collaboration, and stakeholder management skills.
• Demonstrated ability to learn and adapt to new technologies and technical domains.
• Equivalent professional experience will be considered in lieu of a degree.

Preferred Qualifications

• Experience within financial services, retail banking, or highly regulated industries.
• Exposure to customer-facing banking platforms and technologies such as teller platforms, CRM systems, Salesforce, or related retail banking applications.
• Experience supporting enterprise modernization, cloud transformation, or innovation-focused initiatives.
• Background working in startup-style environments, innovation labs, or organizations focused on rapid iteration and experimentation.
• Familiarity with production validation, test environments, synthetic data, or quality engineering practices.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Application Development, Business Management, Customer Solutions, Design, Group Problem Solving, Process Improvements, Release Management, Software Solutions, User Experience (UX) Design

Competencies
Agile Development, Application Delivery Process, Application Development Tools, Coaching Others, Design Thinking, IT Environment, Software Process Improvement (SPI), System Testing

Work Experience
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $100,100.00 - $223,080.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 07/30/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.