Sierra Club

Software Engineer, Voice

Sierra Club • $120K — $160K *
San Francisco, CA 94112In-Person
Consumer Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Passion for cutting-edge AI technologies.
  • Motivated and self-driven with high agency to achieve results.
  • Alignment with company values like craftsmanship and customer obsession.
  • 4+ years of experience in building production products and systems.
  • Proficient in creating full-stack solutions.
  • Degree in Computer Science or related field, or equivalent experience.

Responsibilities

  • Enable accurate speech-to-text and automatic speech recognition across multiple languages.
  • Generate precise speech that aligns with customer branding.
  • Adapt agentic loops for real-time audio processing.
  • Build infrastructure to manage millions of calls daily.
  • Integrate telephony systems for reliable call handling.

Benefits

  • Flexible (unlimited) paid time off.
  • Comprehensive medical, dental, and vision coverage for employees and their families.
  • Life insurance and disability coverage.
  • Retirement plans varying by country of employment.
  • Generous parental leave.
  • Fertility and family building benefits via Carrot.
  • Complimentary lunch and snacks provided.
  • Discretionary stipend for personalized benefits.
  • Unique offerings like free alphorn lessons.
Full Job Description
What you'll do
  • Transcription: How do we enable accurate speech-to-text and automatic speech recognition across 100s of languages? What infrastructure do we need to do this at low latency?
  • Synthesis: How do we generate speech that is precise and matches each customer's desired brand and style?
  • Runtime: How do we adapt our agentic loop to accept real-time streams of audio, instead of just text? How do we ensure we handle interruptions, disconnects, and transfers reliably?
  • Scaling: Build the infrastructure to enable Sierra to handle millions of calls a day.
  • Telephony: Build real-time integrations to telephony systems and call centers to enable Sierra to pick up the phone, and make outbound phone calls, reliably.
What you'll bring
  • A passion for being on the frontier of AI products.
  • Motivation and high-agency to drive outcomes - we have a high-autonomy culture and each team member has lots of agency to overcome obstacles and achieve customer impact.
  • Alignment to our company values throughout your work, notably finding a balance between Craftsmanship, Customer Obsession, and Competitive Intensity.
  • 4+ years hands-on experience building production products and systems.
  • Experience and comfort to build and ship full-stack solutions.
  • Degree in Computer Science or related field, or equivalent professional experience.
Even better...
  • Experience building AI-powered products.
  • A sharp eye for design.
  • Experience with Go and Typescript.
  • Experience building developer tooling, programming languages, or databases.
  • Leadership experience on technical projects or teams.
What we offer

We want our benefits to reflect our values and offer the following to full-time employees:
  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary benefit stipend giving people the ability to spend where it matters most
  • Free alphorn lessons

About Sierra Club

The Sierra Club is a nonprofit organization that promotes environmental conservation. It was founded in 1892 by John Muir and is one of the oldest and largest environmental organizations in the United States. The organization has over 3.8 million members and supporters and is dedicated to protecting the planet's natural resources and wildlife. The Sierra Club engages in a variety of activities, including lobbying for environmental legislation, organizing outdoor activities, and publishing a magazine. The organization is headquartered in Oakland, California.
Learn more about Sierra Club
Size
800 employees
Industry
Education, Government & Non-Profit
Founded
1892
* Ladders Estimates

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