What you'll do

Our team builds and maintains the analytics and visibility tools that help Viasat understand how its global networks are performing. We work across home broadband, aviation, and maritime services to measure network performance, availability, handovers, and incident trends. These insights directly support how Viasat ensures a high-quality experience for customers worldwide.

Joining this team gives you the chance to work in a highly technical, data-driven environment with exposure to:

• Large-scale telemetry and real-time performance measurement
• High-throughput services written in Golang ,C, Python
• Data processing pipelines and analytics - SQL
• Visualization and monitoring via Grafana, Looker, and modern dashboarding tools
• Cloud modernization through AWS or Google Cloud Platform

This is a role with wide visibility and meaningful impact-your work will influence how Viasat runs and improves its networks globally.

You will apply your technical skills in several ways:

• Golang, C,Python to build and optimize high-performance data collectors and back-end services
• Grafana / Looker to create dashboards, KPIs, and visualizations that help operations and engineering teams understand network behavior
• Cloud engineering skills (GCP) to support our ongoing migrations and modernize existing architectures
• Problem-solving and debugging to ensure the reliability, accuracy, and scalability of our tools

You will contribute to both production software and meaningful customer-facing insights.

The tools our team builds have direct, real-world impact on how quickly Viasat identifies, analyzes, and resolves network issues across residential, aviation, and maritime services. Our work:

• Helps alert TAC (Technical Assistance Center) and Operations teams immediately when a problem occurs, enabling faster investigation and reducing outage duration for customers.
• Supports federal and regulatory programs by providing accurate, out-of-the-box customer KPI measurements such as throughput, latency, packet loss, and availability - ensuring Viasat meets strict reporting and compliance requirements.
• Generates performance metrics that drive both short-term and long-term insights, helping engineering teams detect patterns, optimize services, and plan future improvements in network reliability and customer experience.

In short, our work ensures issues are detected quickly, performance is measured accurately, and customers receive a reliable connectivity experience whether they are at home, at sea, or in the air.

The day-to-day

• Design, develop, and maintain software solutions that support Viasat's global network, meeting our high standards for performance, reliability, and scalability.
• Collaborate with cross-functional teams using Agile and Scrum methodologies to deliver robust solutions.
• Implement and test software features, ensuring products meet both technical specifications and user needs.
• Participate in code reviews to maintain code quality and share best practices across the team.
• Troubleshoot and resolve software issues, including production bugs, to ensure seamless user experiences.
• Stay current with industry trends and emerging technologies to introduce innovative approaches and solutions.
• Apply Machine Learning and AI techniques where appropriate.
• Influence the direction of products, architecture, and the overall technology stack

What you'll need

• Bachelor's degree in Computer Science, Computer Engineering, or a related field, or equivalent experience.
• 4+ years of proven experience in software development with strong proficiency in Python, Golang, or C.
• Ability to effectively use modern AI-assisted development tools (e.g., Copilot, Claude, or similar) to improve productivity and code quality.
• Solid understanding of networking fundamentals, including the TCP/IP stack, routing, packet flow, and common network protocols.
• Hands-on experience with data querying and analysis, including SQL for structured data and tools such as Splunk for log analysis and troubleshooting.
• Experience working with monitoring and visualization platforms like Grafana, creating dashboards and interpreting performance metrics.
• Excellent problem-solving and debugging skills, especially in distributed or production environments.
• Familiarity with modern software development practices, including GitHub, CI/CD pipelines, Agile, and Scrum.
• Strong communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders.
• A passion for networking technology, performance analysis, and continuous learning - especially solving complex on-the-wire or system-level challenges.

What will help you on the job

• Experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with CI/CD and relevant technologies such as Docker, Jenkins, and GitHub Actions.
• Experience in working with SQL databases.
• Knowledge of network observability tools such as Grafana, Prometheus, or Wireshark.
• Experience with Infrastructure as Code tools such as AWS CloudFormation or Terraform.
• Experience working with test frameworks such as Pytest or unittest/Pyunit.

Salary range

$140,500.00 - $221,500.00 / annually.For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $174,000.00- $261,000.00/ annually

At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at https://careers.viasat.com/benefits.