UnitedHealth Group

Software Engineer (SRE) - Remote

UnitedHealth Group$72K — $130K *
US-AnywhereRemote in Eden Prairie, MN
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science, engineering, or related field (or equivalent experience)
  • 5+ years experience with cloud platforms (GCP, AWS, Azure)
  • 4+ years in SRE, DevOps, or production support role
  • 3+ years with CI/CD pipelines and cloud deployments
  • 3+ years using monitoring and logging tools like Splunk, Dynatrace, Grafana
  • 3+ years scripting in Python or React
  • Experience with Terraform and environmental provisioning.

Responsibilities

  • Partner with engineering and operations teams for application reliability
  • Support provisioning and operations in cloud environments
  • Assist in monitoring and setting up pipeline and deployments
  • Participate in incident response and production support
  • Trace logs and analyze system behavior in cloud environments
  • Use performance monitoring tools to troubleshoot system issues
  • Contribute to runbooks and automation to reduce operational toil

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase options
  • 401k contribution
  • Flexible hybrid-remote work arrangement.
Full Job Description
We are seeking a Software Engineer with strong Site Reliability Engineering (SRE) capabilities to support a critical modernization initiative within a call center applications team. This role will focus on improving application stability, supporting cloud-based deployments, and enabling the transformation of legacy call center platforms into digital self-service chat and voice bot solutions.

The engineer will work collaboratively across multiple teams, supporting cloud environments, deployments, and incident response activities to ensure highly available and resilient systems.

If you reside in the states of Minnesota and District of Columbia, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Primary Responsibilities:

  • Partner with cross-functional engineering and operations teams to ensure application reliability, stability, and performance
  • Support cloud environment provisioning, readiness, and ongoing operations
  • Assist with and monitor pipeline setup and cloud deployments, including daily and nightly deployments
  • Participate in production support, war rooms, and incident response efforts, helping to diagnose and resolve issues quickly
  • Debug issues across regions by tracing logs and analyzing system behavior in cloud environments
  • Leverage application performance monitoring tools to identify, troubleshoot, and prevent system issues
  • Support the reliability, availability, and performance of distributed systems across cloud, edge, and device environments
  • Help define, measure, and monitor SLIs and SLOs for services.
    Identify reliability risks and collaborate with senior engineers on mitigation plans
  • Participate in on call rotations and assist with incident response and post incident reviews
  • Contribute improvements to runbooks, automation, and tooling that reduce alert noise and operational toil
  • Help enhance detection, alerting, and response workflows
  • Implement and improve telemetry using OpenTelemetry, Grafana,splunk and related tools
  • Build dashboards and tools that improve visibility into system health and AI service behavior
  • Ensure observability data is complete, accurate, and actionable
  • Support safe, reliable deployment workflows including canaries, staged rollouts, and automated rollbacks
  • Assist in improving CI/CD systems and deployment tooling
  • Work closely with senior SREs, DevOps engineers, AI/ML teams, and platform engineers
  • Contribute to reliability reviews, operational readiness checks, and cross team projects
  • Advocate for modern SRE and DevOps practices within the organization


Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelors degree in computer science, Engineering, or related technical field (or equivalent practical experience)
  • 5+ years of hands on experience deploying and supporting applications in cloud platforms (GCP, AWS, Azure)
  • 4+ years of experience working in a Site Reliability Engineering (SRE), DevOps, or production support-focused software engineering role
  • 3+ years of experience with cloud-based deployments and CI/CD pipelines, including troubleshooting deployment and region-related issues
  • 3+ years of experience with application performance monitoring and logging tools (Splunk, Dynatrace, Grafana)
  • 3+ years of experience with writing scripts or tools in Python,React similar languages
  • Experience in Terraforms and Provisioning Environments
  • Experiencing querying logs, trace transactions, and identifying root causes of application issues


Preferred Qualifications:

  • Experience supporting large-scale or legacy system modernization efforts
  • Familiarity with call center platforms or digital self-service / bot-enabled applications
  • Proven exposure to global delivery models with teams based in multiple regions
  • Proven solid cross-team collaboration skills, with the ability to work across distributed teams and time zones


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, youll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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