Software Engineer

General Summary of the Position:

The Software Engineer is responsible for designing, building, testing, and supporting the Firm's next-generation Computer Maintenance Management System (CMMS) and its supporting infrastructure. Reporting to the Lead Software Engineer and collaborating with the Director of Engineering Technology, this position owns software components end to end - from design through development, testing, deployment, monitoring, and production support - across a three-layer geospatial (Esri ArcGIS), work-management, and agentic-AI platform that serves the Firm's highway and infrastructure maintenance operations. The Software Engineer works as part of a small, AI-native engineering team in which each engineer is equipped with AI coding tools as a force-multiplier rather than a side tool, and is expected to contribute to architecture and engineering standards rather than simply follow them. It is required to have a technical background in computer science, software engineering, or a related field, or equivalent professional experience. The ideal candidate is a versatile generalist who writes robust, secure, well-tested code; is comfortable working across backend, data, integrations, and field-facing functionality; prioritizes reliability and security over interface polish; and thrives in a high-ownership environment. The position is remote-first and requires approximately 30% travel to project sites, field locations, and company or client offices.

Major Process Functions of the Position:

The position requires direct ownership and accountability of the identified processes listed in the accountability table at the end of this description. These processes are organized by the Firm's Key Focus Areas and aligned with the Firm's Core Values. It is expected the position develops objective Key Performance Indicators (KPIs) directly from these process functions.

ISD Process CATEGORIES

POSITION DIRECT ACCOUNTABILITY

Application Development

Design, build, test, and ship software components end to end

Application Development

Contribute to architecture discussions and engineering standards

CI/CD & Release Management

Maintain CI/CD pipelines and support releases and deployments

Cloud & Infrastructure

Support provisioning and operation of cloud compute resources

Data & Integration

Build and maintain integration with Esri ArcGIS, JD Edwards (ERP), SharePoint, and SSO

AI / Agent Engineering

Develop AI/agent features and support deployment of AI inference capability into operations

AI / Agent Engineering

Support video/LiDAR AI model training, and deployment

Security & Compliance

Apply secure-coding practices, encryption, and audit requirements

Quality Assurance

Write and maintain automated tests; meet performance and reliability standards

Production Support

Participate in the shared on-call rotation and resolve production issues

Documentation Control

Document components, APIs, and operational procedures

Minor Functions of the Job:

1. Lead by example when conducting business for the company (Professional, Responsive, and Quality) and communicate these values to team members.
2. Contribute to building the company's reputation as part of a talented, collaborative engineering team.
3. Adhere to test driven development to ensure safety and security
4. Use AI coding tools effectively and responsibly as a core part of the daily workflow.
5. Participate in required training.
6. Be a dependable and reliable member of the team.
7. Show initiative; seek out work and get the job done without being told.
8. Communicate clearly with the Lead Software Engineer and other team members.
9. Safeguard the confidentiality and integrity of company and client data at all times.

Physical Requirements and Environmental Factors:

1. Must be able to perform prolonged periods of focused work at a computer workstation.
2. Must be able to communicate effectively by phone, video conference, and in writing.
3. Ability to travel (approximately 30%) to project sites, field locations, and company or client offices.
4. When visiting project or field sites, must be able to work outdoors and walk local field terrain in day/night and local climate conditions.
5. When on a job site, must wear personal protective equipment and work safely in and around vehicle traffic zones.
6. Must be able to lift at least 25 pounds periodically (e.g., field sensors, laptops, and related equipment).

Qualifications:

• Technical background in computer science, software engineering, or a related field, and/or three to five or more (3-5+) years of professional software engineering experience, with a track record of owning features end to end.
• Real experience using AI coding tools to ship faster, and eagerness to push that capability further.
• Solid backend and data fundamentals (e.g., Python and PostgreSQL) and comfort with REST/JSON APIs.
• A versatile generalist willing to work across the stack wherever the team needs (e.g. frontend, backend).
• Experience with Amazon Web Services or Google Cloud Platform
• Interest in highway/infrastructure or field-operations software preferred.
• Creative and innovative team player with a positive attitude and strong work ethic.
• Strong communication skills, oral and written.
• Speak, read, write, and comprehend the English language.
• Maintain company standards for background checks (i.e., criminal record, driving record, and controlled substance/drug testing).
• Knowledge and ability to adapt to the latest technology, including smartphones and applications.

Work Environment:

• Remote / Home Office (~70%): Primary work performed remotely from a suitable home-office environment.
• Project & Field Sites (~20%): Travel to project sites and field locations for data collection, testing, and team working sessions across the region and U.S.
• Company / Client Offices (~10%): Professional offices for stakeholder meetings and collaboration.
• This IS a remote-first position; travel is required as described above.

Special Position Requirements

This position requires both independent and collaborative work. When visiting field or project sites, it may involve ranging weather and environmental conditions, including high vehicle-traffic operations. All employees must adhere to Jorgensen's safety policy, employment policies, procedures, and programs, and contribute to the PACT culture. The position also requires strict adherence to information-security and data-handling policies, safeguarding the confidentiality and integrity of company and client data.

Core Values of the Firm

This position requires understanding of the Firm's Core Values. It is expected decisions made as a part of the position's duties are in consideration and alignment with these values.

• The Dignity of the Human Person
• Honesty and Openness in all Aspects of the Business Relationship
• A Rewarding Experience for the Client and for Our Own Employees
• A Positive Contribution to Our Society

Focus Areas/Key Performance Indicators (KPIs)

*The following Key Performance Indicators (KPIs) are examples of what is expected for this position. Individual, detailed and specific KPIs will be given upon hire and used for performance evaluations.

• Safety/Risk Management
  • Security, data protection, risk prevention, and compliance culture
  • Ensures vulnerabilities, incidents, and outages are identified and reported timely and accurately
• People
  • Collaboration, communication, and team contribution
  • Works with respect, fairness, and professionalism
• Financial
  • Cost control and resource stewardship
  • Manages cloud and AI-tooling spend with cost and contract impact in mind
• Quality
  • Execution, standards, and reliability
  • Meets performance, uptime, and code-quality targets; responds promptly to defects and client concerns
• Growth
  • Capability building and continuous improvement
  • Adopts AI tooling and new technologies to improve delivery; adapts effectively to change
• Technical Operations
  • Application Development & Delivery
  • Testing & Code Quality
  • CI/CD & Infrastructure Support
  • Data & System Integration
  • Production Support & Reliability
  • AI / Agent Feature Development
• Client
  • Stakeholder and end-user communication
  • Technical documentation and reporting

Work Requirements:

Jorgensen operates a 24 hour / 7 day a week operation. Work schedules will vary by workload, client requests, location, and emergency conditions. All employees are expected to work various schedules and, at times, assist with emergency situations and perform on-call activities as assigned, including a shared engineering on-call rotation for production support.

Total Compensation Package to include: Competitive base pay, annual profitability-based bonus, eligible for referral bonus, recognition incentives and extensive training opportunities. Comprehensive Benefit Plan options for full time employees to include: Health, Vision, & Dental insurance, 401(k) Retirement Plan, Vacation, Sick, 12 paid Holidays, Life Insurance, Long Term Disability coverage, Flexible Spending Accounts, Pet Insurance Discount, Health Savings Accounts, Critical Illness coverage, Employee Assistance Plans and more!

Company will conduct Background check, MVR and Controlled Substance testing prior to hire.