Software Engineer

Nooks

$130K — $180K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of engineering experience, especially with React, TypeScript, Node.js, and Python.
  • Production experience with AI features; debugging and evaluation skills are a must.
  • Strong opinions about human-agent collaboration product design.
  • Effective communicator, willing to engage directly with customers.
  • Keen learner who asks insightful questions.
  • Located in San Francisco with a willingness to be in the office at least 3 days per week.

Responsibilities

  • Build AI features that drive revenue from start to finish.
  • Engage directly with customers for feedback and improvements.
  • Make key technical decisions impacting agent memory and outbound strategies.
  • Mentor team members through code reviews and collaborative problem-solving sessions.

Benefits

  • Work alongside a world-class team of former founders and experienced engineers.
  • Gain compounding learning from proximity to top talent, avoiding common pitfalls.
  • Receive top-of-market compensation.
Full Job Description
About the Role

Sales software was built for humans. But we believe most sales work will be done by agents within the next two years. We're building out multiple vertical products (AI Dialer, AI Prospecting, AI Sequencing, Agent Studio) to get there. Reps use Nooks as a "copilot" and spend 4+ hours a day across these different product lines. If you want to build a category-defining sales product, we'd love to hear from you.

What you'll do
  • Build AI features that drive revenue, end to end. Define the success metric, ship across React/TypeScript and Node.js/Python, and iterate until it moves. 1,100+ customers depend on this product daily.
  • Work directly with customers. Our biggest accounts have shared Slack channels with our engineers; you'll be on calls with users one day and shipping fixes back to them the next.
  • Make foundational technical decisions. How should agent memory work per rep? What's the right primitive for a long-running outbound strategy?
  • Mentor others on the team. Run code and design reviews, and pair on the hardest problems.
You might be a strong fit if:
  • 3+ years of engineering experience, with depth in something close to our stack (React, TypeScript, Node.js, Python).
  • Production experience with AI features. For example, you've debugged misbehaving agents and built the evals to keep issues from recurring.
  • Strong opinions, held loosely, about what the product surface of human-agent collaboration should look like.
  • Not afraid to hop on a call with a customer to validate a feature you just built.
  • You learn fast and ask good questions.
  • Based in San Francisco, excited to be in-office 3+ days per week.
At Nooks You'll Enjoy
  • A world-class team. Around 40 engineers, mostly former founders or founding engineers and veteran builders from places like Applied Intuition, Scale, Airtable, Citadel, and Jane Street. Thirteen Olympiad medals across the team.
  • Compounding learning. Sitting next to former founders and founding engineers is the fastest way to skip a few years of mistakes.
  • Top-of-market compensation.

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