Position Description & Qualifications

Serco supports CMS, a federal agency within the United States Department of Health and Human Services that administers the Medicare program and works in partnership with state governments to continue supporting eligibility determinations for consumers purchasing health insurance through the Federal Health Insurance Exchanges. As aFull Stack Software Engineer,you will be responsible for designing, testing, planning, implementing, protecting, operating, managing and maintaining applications.

In this role, you will:

• Design, develop and maintain full stack applications (frontend, backend, APIs)
• Support and / or install software applications/operating systems.
• Participate in the testing process through test review and analysis, test witnessing and certification of software.
• Provide technical support to project team members.
• Demonstrate expertise in a variety of fields, concepts, practices, and procedures.
• Design and implement AI-powered features using LLMs via AWS Bedrock
• Build and maintain retrieval-augmented generation (RAG) pipelines
• Integrate AI models into microservices and APIs
• Assist in evaluating and improving model outputs
• Experience with Python for AI/ML or API development
• Basic experience with LLMs, prompt engineering, or AI APIsA wide degree of creativity and latitude is expected.
• May report to an executive or a manager.

To be successful in this role, you will have:

• A Bachelor`s degree and 2-4 years of experience.
• US Citizenship.
• Intermediate to advanced knowledge of Java, relevant open-source frameworks like Spring, Hibernate.
• Hands on experience on microservices framework like Springboot, Quarkus, etc.
• Analyze and troubleshoot application issues in a timely fashion.
• Enthusiasm for software development, innovation, and a desire to work in a great team atmosphere.
• Familiarity with architecture styles/APIs (REST, SOAP, RPC).
• Experience with GIT, Maven, and modern IDE's (Eclipse/IntelliJ).
• Hands on experience on Container Technologies (like Docker, Podman), Container Orchestration Technologies like ECS, etc.
• Hands-on experience working on AWS Technologies such as S3, Lambda, EventBridge, SQS, AWS Batch, CloudWatch, etc.
• Building APIs or microservices.
• Creating AI-powered web apps (chatbots, dashboards).
• Working with serverless functions (e.g., AWS Lambda in Node.js).
• Integrating AI into frontend/backends.
• Familiarity with AI concepts like Models, Prompt Engineering, RAG, Agentic AI, GPT, etc.

Additional desired experience and skills:

• AWS Certification.
• Understanding of Agile/SAFe methodologies.
• Knowledge on AWS Bedrock, Python, Sagemaker, and related tools are preferred.

If you are interested in supporting and working with CMS eligibility support and a passionate Serco team - then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.Benefits - Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: [redacted].