The Home Depot

Software Engineer II - Platform Reliability Engineering (Remote)

The Home Depot$90K — $150K *
US-AnywhereRemote in Georgia, US
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years in software, operational, or reliability engineering
  • Knowledge of ITIL processes for system support
  • Skilled in scripting/programming (BASH, Python, Golang, etc.)
  • Experience with Terraform and Ansible for automation
  • Familiarity with Google Cloud Platform services
  • Understanding of container orchestration and microservices
  • Communication skills for operational reporting and documentation

Responsibilities

  • Collaborate with product teams to design reliable software solutions
  • Automate infrastructure and monitoring through custom scripting
  • Engage in destructive testing for production resiliency
  • Document and ensure adherence to quality standards
  • Participate actively in agile processes and team collaboration
  • Seek personal and professional growth through experimentation

Benefits

  • Flexible working conditions with no travel required
  • Opportunity for personal growth and learning
  • Collaborative team environment
  • Work in a comfortable indoor setting
Full Job Description
Position Purpose:

As a Software Engineer II on the Platform Reliability Engineering team, you will help ensure the resilience, performance, and security of our enterprise Cloud Platform, working alongside partner RE and Enablement teams that support our critical Engineering Experience services. Building your expertise in Reliability Principles and Practices, you will execute against projects, remove toil through automation, participate in incident triage, perform root cause analysis, and contribute to no-repeat resolutions of systemic problems through blameless postmortems and problem management. Your mission is to help engineer reliability into our platforms through automation; rigorous change, incident, and problem management; and destructive testing, while supporting the Service Level Objectives (SLOs) that let product teams build and run customer-facing workloads on highly available, paved-path solutions.
Preferred Qualifications

Key Responsibilities:
  • 60% Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
  • 20% Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems
  • 20% Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives


Direct Manager/Direct Reports:
  • This position typically repots to Software Engineer Manager or Sr. Manager
  • This position has 0 Direct Reports


Travel Requirements:
  • No travel required.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • 2+ years of relevant work experience in a related engineering field (Systems, Software, Operational) or a reliability engineering domain
  • Working knowledge of ITIL processes and the support and maintenance of production systems, including Change, Incident, and Problem Management
  • Experience leveraging AI tooling to compress MTTD, MTTM, and MTTR
  • Experience with common scripting and programming languages (BASH, Python, Golang, TypeScript, Java) and data serialization and configuration DSLs (YAML, JSON, HCL)
  • Experience with infrastructure automation and orchestration tools such as Terraform and Ansible
  • Experience working in Google Cloud Platform (or equivalent) projects and services, including infrastructure, Compute, Developer Tools, Security, and Identity and Access Management
  • Experience with observability and monitoring tooling such as Prometheus, Grafana, and OpenTelemetry
  • Understanding of container orchestration (Kubernetes/GKE) and modern microservice architectures
  • Familiarity with Unix and Linux operating systems
  • Exposure to security tooling (Wiz) and frameworks
  • Experience executing destructive, performance, and failure-scenario tests, including participating in team drills that validate operational readiness
  • Experience with modern debugging and root cause analysis techniques
  • Experience with version control systems
  • Understanding of SLOs and core SRE principles and practices
  • Communication and collaboration skills, with experience producing operational status communications, real-time reporting to stakeholders, and documentation


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • No additional education


Minimum Years of Work Experience:
  • 2


Preferred Years of Work Experience:
  • No additional years of experience


Minimum Leadership Experience:
  • None


Preferred Leadership Experience:
  • None


Certifications:
  • None


Competencies:
  • Global Perspective
  • Manages Ambiguity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Situational Adaptability
  • Communicates Effectively
  • Drives Results
  • Interpersonal Savvy


For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:

The pay range for this position is between $90,000.00 - $150,000.00

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ

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