Full-Stack Software EngineerYou'll be working on our authentication and authorization platform, a core part of our business that helps organizations securely access and govern the usage of their data within PagerDuty. You'll work across the full stack, including Rails and React, while helping pioneer agentic development practices that treat AI as a first-class engineering partner.
Why we need youThe Authentication and Authorization Team is looking for a passionate software engineer to help build the future security platform for the Operations Cloud. You'll help realize our long-term vision for an innovative, flexible, and extensible identity platform, building the AI-native foundations of highly available services, scalable databases, and secure APIs that underpin both our own users and the growing set of AI and agentic products that rely on PagerDuty for secure access. You'll have plenty of opportunities to partner with product and design on shaping new features for our customers, and you'll help promote engineering excellence across our design, development, test, and release cycles.
Key Responsibilities- From day one, you'll be designing, coding, testing and shipping backend applications and microservices, APIs, and front-end interfaces that ensure we deliver secure, highly reliable and scalable solutions to our customers.
- Since we own and operate what we build, you'll collaborate closely with engineers across teams.
- With 20,000+ global customers and growing, you'll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
- Participating in your team's on-call rotation, triaging and addressing production issues as they arise.
Basic Qualifications- Minimum of 4 years of experience designing, building, and operating large systems with scalability, availability, and performance requirements.
- Development experience building and operating customer-facing, web-based products.
- Demonstrated experience with Ruby, React, and AI coding tools.
Preferred Qualifications- You have operational experience in cloud technologies such as AWS
- You have experience with languages such as Elixir or Java
- You have operational experience with databases & tools (e.g. MySQL, Aurora, Kafka, NoSQL, applying software engineering principles to data problems, etc.)
- Experience building user-facing public APIs
- You've had experience designing & implementing distributed and highly available systems
- Exposure to or interest in authentication/authorization concepts (e.g. OAuth, SSO, RBAC/ReBAC) a plus
The base salary range for this position is 113,000 - 190,300 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
**This role is expected to come into our
Atlanta office 2 days a week, so you can thrive in your new role and fully embrace being a Dutonian!**
Hesitant to apply?We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for job alerts!
Where we workPagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we
cannot employ candidates residing in:
Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we workOur values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.
What we offerAs a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:- Competitive salary
- Comprehensive benefits package
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
