What you'll do

In this role, you will be a member of the Admin platform development team. We are responsible for ensuring that customers receive the features and services that they've purchased across a growing suite of Docusign products and features and are able to successfully manage them. You will work closely with product and other engineers to deliver and develop backend platform service features in a scalable and secure manner. You will use your experience working with production web applications at scale to design, implement and maintain RESTful and GRPC APIs, micro services and integrations with external services. A successful person in this role will want to work in an environment where you are challenged to continue learning and growing. Where your voice and opinions will be heard and you can make a real difference. You will work closely with Product Management, Core Engineering, and internal Business and Partner teams to enable delivering value to customers faster. Docusign is transforming the way that our customers create, commit, and manage agreements. Our team is working on highly visible and impactful work to simplify and modernize the way that Docusign packages and manages features across single and multi-account customers and we need talented developers to help us get there! We move at a fast pace, solve hard problems, and are continuously innovating in the space and raising the bar. If you share our enthusiasm for building robust distributed systems, this is the team for you.

This position is an individual contributor role reporting to the Manager, Software Engineering.

Responsibility

• Design, develop and maintain modern web features and service integrations for our backend platform services
• Deliver secure, performant, scalable and reusable enterprise quality code utilizing Agile practices and a Continuous Integration and Deployment CI/CD pipeline
• Collaborate through code reviews, pair programming and online remote communication to help ensure we ship scalable, secure and highly available code
• Mentor team members who are learning skills which you have mastered
• Keep current with the latest software engineering best practices and share with the team to continuously increase quality, efficiency and productivity
• Apply strong analytical skills and ability to investigate and update code that you are unfamiliar with

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• A bachelor's degree in Computer Science, Computer Engineering, or other related engineering field, or comparable industry experience within a software organization
• 3+ years of experience implementing and maintaining backend services, including RESTful or grpc API endpoints using a modern software language and/or framework
• Experience with server-side development
• Experience with microservice architecture, design, and implementation on Azure, AWS, GCP or other cloud environments
• Experience writing logging, monitoring, alerts and dashboards to detect and diagnose live issues

Preferred

• Experience developing in C#
• Experience working in an agile development environment
• Experience in integrating with web-based products
• Strong organizational, problem-solving and communication skills
• A demonstrated willingness to assist other team members through brainstorming, mentorship, pair-programming, knowledge-sharing and creative problem solving

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $111,900.00 - $162,250.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

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