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Your RoleAscend is seeking a Software Engineer to join our team on-site in San Francisco to help expand our core product. As an Engineer at Ascend, you'll be part of a small but growing team focused on solving complex technical challenges using Ruby. You'll also interface directly with customers and work cross-functionally to develop new product features, dashboards, and checkout processes-without any layers.
Responsibilities Will IncludeObjective #1: In your first 30 days:- Understand Ascend's platform, product, and customer workflows by collaborating with team members and engaging with customers
- Get up to speed on our prompt engineering and data extraction work, and how testing/monitoring is handled today
- Contribute to user-facing projects
- Partner with product managers and designers to solve customer challenges directly
Objective #2: In your first 60 days:- Own prompt logic for a slice of the product - resolving data extraction issues and partnering with internal teams on testing and monitoring
- Track extraction accuracy and dig into trends when things go wrong
- Support new customer and organization onboarding through internal tooling improvements
- Take ownership of end-to-end features that process millions in insurance premiums
- Build intuitive UIs to power financial operations
- Maintain high product quality through proactive monitoring and continuous improvements
Objective #3: In your first 90 days and beyond:- Collaborate with customers to translate their needs into scalable solutions for the multi-trillion-dollar insurance industry
- Build reusable playbooks and prompt strategies that make future automation easier
- Develop the industry's leading point-of-sale system for insurance, enabling seamless payments and improving conversion rates
- Automate back-office tasks with AI, reducing time and improving accuracy for accounting teams
- Help shape technical architecture and processes as the platform scales
- Mentor engineers through thoughtful code reviews and technical guidance
Must Have- 1-3 years of relevant experience
- Experience working at a growth-stage startup
- Experience with relational databases
- Experience building and scaling consumer products
- A strong desire to learn new skills and solve business problems
Nice to Have- Familiarity or interest in learning Ruby on Rails and Next.js
- Familiarity with building external APIs and integrations with platforms such as Salesforce
- Experience in building payment, checkout, or insurance products
Tech Stack & Processes- Ruby on Rails API hosted on Heroku
- Next.js with TypeScript hosted on Vercel
- Tailwind CSS across all frontend development
- Postgres and Redis for storage
- Continuous integration and delivery
Base Salary Range: $140,000-$175,000All roles at Ascend are 5 days a week onsite at our beautiful office in SoMa! Benefits- 100% health premiums covered for you and your dependents
- 401k with employer matching options
- A fast growing team with an emphasis on promoting from within 80% of all hires in the last 12 months have already been promoted!
- Unlimited PTO
- Company paid commuter benefits
- Parental and family leave
- Lunch everyday
- Dog-friendly office!
