Position Overview

The Software Engineer position is based in Pittsburgh, PA, supporting one of PNC's ATM labs onsite five days per week, with potential overtime to meet business needs.

We are seeking a detail-oriented and motivated API automation tester to support the validation, certification, and release of updates to PNC ATM APIs prior to deployment in the production environment. While this role primarily focuses on API automation testing, the successful candidate will also be expected to perform hands-on manual testing on physical ATMs within the lab environment. This position is responsible for identifying defects, assessing risks, and ensuring a high-quality customer experience across all ATM software platforms.

The ideal candidate will have extensive experience with API automation testing, familiarity with SDLC and STLC processes (including defect lifecycle management), and hands-on experience developing and executing test cases-preferably using Jira. Success in this role requires strong analytical thinking, attention to detail, technical aptitude, and a willingness to learn and work across multiple backend systems.

Key Responsibilities
- Develop and execute automated API tests leveraging Postman, Java, and the Karate framework.
- Execute virtual testing of customer transactions using ATM simulation software to support releases.
- Conduct API test validation leveraging backend applications, and analyze logs using LogScale, Dynatrace, and related tools to identify issues.
- Assist with manual testing efforts in the lab when required to support shifting priorities.
- Use Jira daily to create, execute, and document assigned test cases.
- Identify, log, update, and track defects throughout the defect lifecycle using Jira.
- Evaluate transactional screen flows and provide constructive feedback to improve usability and customer experience.
- Develop test strategies and produce test summary reports that adhere to PNC compliance standards.
- Provides Test Lead backup support and assumes Test Lead duties as needed to ensure timeline adherence.
- Partner with the Virtual ATM Lead to develop virtual test cases and mature automated tests, leveraging JavaScript as the native language.

Preferred Skills & Experience
- Experience as an API tester with hands-on expertise in test execution and defect management.
- Proven experience leading or supporting projects with accountability for developing test documentation.
- Hands-on experience troubleshooting API issues using logging applications.
- Expert in using JavaScript, Java, Postman, and Karate framework (preferred).
- Strong analytical, problem-solving, and multitasking skills in a fast-paced environment.
- Demonstrates ability to collaborate effectively with team members and cross-functional partners, manage competing priorities, and deliver quality results across multiple initiatives.

Tools & Technologies
Java, JavaScript, Postman, Karate Framework
LogScale, Dynatrace, Kibana
Virtual ATM Simulator
Jira, Confluence, Bitbucket
Microsoft Word and Microsoft Excel (intermediate level)

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Develops, tests and implements software solutions.
• Designs software solutions to address business needs.
• Writes code, tests and deploys software.
• Prepares technical and procedural documentation required for software.
• Maintains and debugs software.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
API Testing, Application Development, Business Management, Customer Solutions, Defects Management, Design, Group Problem Solving, Manual Testing, Process Improvements, Release Management, Software Solutions, Troubleshooting, User Experience (UX) Design

Competencies
Application Design, Architecture, Application Development Tools, Application Maintenance, Application Testing, Packaged Application Integration, System Development Life Cycle, Technical Troubleshooting, Technical Writing/Documentation

Work Experience
Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.