This is a rare opportunity to build a frontier AI system and the engineering organization around it.
What You'll Do:- Help found our New York office: Set the bar and pace for a serious builder culture unique to our New York location.
- Build the agent harness: Build systems that run live customer conversations and take real actions under tight latency and reliability constraints.
- Make agents measurable: Build the evaluation, observability, and tooling that help us understand how agents behave in production and improve them quickly.
- Co-create with customers: Work closely with our customers to understand workflows, gather feedback, and turn pain points into features that stick.
- Own end-to-end delivery: Own delivery from spec to production for systems that keep agents running around the clock.
What You'll Bring:- Founder-level ownership: You run toward ambiguous problems, write clean code quickly, and thrive in autonomous work environments.
- Proven product builder: 4+ years delivering user-facing software at scale; you've carried features through multiple release cycles.
- Full-stack fluency: Comfortable with React, TypeScript, Python; experience with databases and cloud infrastructure.
- AI experience (nice-to-have): Hands-on experience with LLM APIs, embeddings, or RAG patterns-or a hunger to learn fast.
- Customer empathy: Track record of translating stakeholder goals into crisp technical specs and delightful products.
- Excellent communicator: Able to explain architectural trade-offs to eng and business outcomes to execs.
What brings us together is our commitment to:
- Live to build
- Run through walls and win
- Obsess over customers in each line of code
- Lose sleep over the "almost perfect"
- Show internal locus of control
- Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship
