We are looking for a Software Development Manager (SDM) for the Media Foundations team. The Media Foundation team is a center of excellence for streaming media processing (transmuxing, transcoding), codec technologies (H.264/AVC, H.265/HEVC, AV1), media formats (HLS, TS, FMP4), network protocols (E-RTMP, SRT, WebRTC), and media quality analysis (VMAF, PSNR). The team's C/C++/Go/Rust services process low-latency/real-time inputs and deliver packaged/real-time outputs for viewers/subscribers and recordings. As a Software Development Manager at Amazon IVS, you will collaborate deeply with peer managers, principal engineers, and product managers to iterate on the team's engineering road map, grow and manage talent, and dive deep into service design and architecture. This is a high visibility role with the opportunity to positively impact our most-critical customers and their businesses. Key job responsibilities - Define and execute technical strategies to deliver Amazon IVS features, balancing customer needs, business priorities, and technical excellence while driving innovation in stream lifecycle management, video workflow task placement, and operational tooling - Own operational excellence across services, improve incident response/management, and continually improve deployment practices and monitoring systems - Drive hiring, retention, and development of engineering talent, building diverse, high-performing teams and developing future leaders through coaching and mentorship - Partner with Product Management, Principal Engineers, and cross-functional stakeholders to shape product vision, prioritize investments, and deliver customer-obsessed solutions - Manage complex technical dependencies and integration points across services, ensuring seamless customer experiences and architectural alignment - Drive cost optimization and efficiency improvements while maintaining service quality About the team Amazon Interactive Video Service (Amazon IVS) is a managed live streaming solution from AWS that enables low-latency and real-time video experiences for millions of viewers worldwide. We power engaging live experiences for some of the largest customers in the live video space and continuously push the boundaries of what's possible with interactive video technology. BASIC QUALIFICATIONS - Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field - 3+ years of engineering team management experience - 8+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience - Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations - Experience partnering with product and program management teams - Experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment - Experience with live video streaming concepts and technologies including video/audio codecs (e.g. H.264/H.265/AV1), container formats (e.g. TS/MP4), and transport protocols (e.g. RTMP, SRT, WebRTC) - Experience with performance optimization of native C/C++/Rust/Golang applications in Linux environments PREFERRED QUALIFICATIONS - Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy - Experience building and operating globally available services using AWS dependencies including DynamoDB, SQS, CloudWatch Metrics/Logs, ECS, EC2, and S3 - Experience with user-generated content platforms, e.g. building products for UGC customers or working on infrastructure that enables creators and audiences at scale - Experience collaborating with open source software projects The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. USA, CA, San Francisco - 212,700.00 - 287,700.00 USD annually USA, CA, Santa Clara - 212,700.00 - 287,700.00 USD annually USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually