Full Job Description
Software Development Engineer, RBKS Platform Ops
Key job responsibilities
Design, build, and operate backend services and platform components used by engineering teams across RBKS
Build MCP servers and agent workflows that automate operational work and connect AI tooling to production systems
Own large components end to end: design, implementation, testing, deployment, and production support
Identify repetitive tasks and processes and build automation into your day-to-day work
Prototype new technology, evaluate feasibility, and drive best practices and engineering excellence
Participate in the team's on-call rotation and improve the systems behind recurring issues
A day in the life
We are a Day 1 team - we never settle for maintenance. Every day you'll build the tools and systems that make other Builders faster, using AI to automate what used to take entire teams. You'll ship production code most days and see it used by real teams the same week, working across our platform services, the MCP and agent layer, and the systems that keep RBKS services healthy.
About the team
The Platform Ops team owns operational excellence, developer tooling, and AI-powered automation for RBKS. We build the systems that keep services healthy and make builders productive - from service health platforms and device emulation to AI agents that automate operational toil. Our mission is simple: every builder ships faster, every service runs better, and AI does the heavy lifting on everything that can be automated.
We operate across Ring, Blink, Key, and Sidewalk - a connected ecosystem of physical and digital products serving millions of customers worldwide. We're based in Hawthorne, CA, and we run lean: real ownership and real room to grow.
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- Experience building internal tools, platforms, or infrastructure used by other engineers
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Hands-on experience with LLMs, AI agents, or agentic workflows
- Experience building developer platforms, CI/CD systems, or monitoring infrastructure
- Experience with AWS services (Bedrock, SageMaker, or similar)
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Hawthorne - 143,700.00 - 194,400.00 USD annually