Software Development Engineer III - AI Engineer

Expedia Group

$146K — $233K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science or related technical field or equivalent experience.
  • 5+ years of software engineering experience, particularly with ML/AI solutions in production.
  • Experience with LLM and multi-agent applications using frameworks like LangChain or Langfuse.
  • Familiarity with RAG-based architecture and data orchestration frameworks such as LlamaIndex.
  • Exposure to LLM providers like OpenAI or Gemini.
  • Practical experience with production ML (anomaly detection, online inference).
  • Proficiency in modern programming languages and core software engineering practices.

Responsibilities

  • Design and implement low-latency risk decisioning systems.
  • Develop and operate ML-powered capabilities in production environments.
  • Integrate AI technologies into fraud detection workflows.
  • Modernize the payment platform for increased efficiency.
  • Evaluate vendors and internal solutions for performance and risk management.
  • Establish observability and compliance measures in services.
  • Collaborate with cross-functional teams to achieve objectives and mentor fellow engineers.

Benefits

  • Full benefits package including medical, dental, and vision.
  • Paid time off and parental leave.
  • Flexible work model with in-office requirements.
  • Wellness and travel reimbursement perks.
  • Travel discounts and IATAN membership for employees.
Full Job Description
Our Technology Team partners with teams across Expedia Group to create innovative products, services, and tools to deliver high-quality experiences for travelers, partners, and our employees. A singular technology platform powered by data and machine learning provides secure, differentiated, and personalized experiences that drive loyalty and traveler satisfaction.

Expedia Global Payments (EGP) is looking for top engineering talent to help drive the development of our payment platform, seamlessly roll out new payment methods, and continuously improve on our operational excellence and engineering practices. We offer a highly dynamic set of services that enable customers from all over the world to pay for travel in a variety of ways. We build, operate, and improve payment services for Expedia Group's brands, our suppliers (hoteliers, airlines, vacation rental owners/agencies, etc.), and our corporate needs. We do this accurately and at scale, processing over $100 billion payments in 55+ currencies in over 155 countries every year, and across a diverse set of payment options! This opportunity presents great technical challenges and the ability to have a tremendous business impact.

Technology and innovation are at the heart of our organization. We provide solutions that reduce the cost of payments and improve performance, scalability, availability, and resiliency. We also provide an abundance of functional support to services in our platform, and the needs are ever-growing, as we adapt to new payment solutions and capabilities.

This position focuses not only on implementing innovative software solutions for e-commerce payments systems at scale but also on being a role model and mentor to your fellow engineers. You will get to expand your skills in building highly scalable solutions while influencing others and raising the bar on the overall level of excellence within the team. You will also get the opportunity to influence decisions across the technology ecosystem within Expedia Group by being a key domain guide. Additionally, your input will be critical to the selection of new senior-level hires on the team.

Role Summary

Design and deliver real-time, AI-powered fraud and abuse defenses on a global scale. As a Software Development Engineer III, you will build and operate cloud-native decisioning and automated remediation systems, help simplify our platform, and collaborate with cross-functional teams to achieve measurable outcomes.

In this role, you will:

  • Contribute to the design and implementation of low-latency risk decisioning (signals + rules + models) and automated remediation, owning the quality and reliability of the services and components you build.
  • Build, deploy, and operate ML-powered capabilities in production, partnering closely with Data Science/ML Scientists on features, experimentation, and monitoring.
  • Incorporate and integrate Generative and Agentic AI into fraud detection and remediation workflows to reduce time to detect and mitigate attacks.
  • Help simplify and modernize the platform (streaming/data pipelines, microservices, CI/CD, configuration-driven controls) so that teams can iterate quickly and safely.
  • Participate in evaluating vendors and in-house solutions for performance, cost, and risk posture, contributing data and implementation perspectives into the decision process.
  • Implement and maintain SLOs, observability, and safety/rollback mechanisms for the services you own, ensuring security, privacy, and compliance requirements are met by design.
  • Collaborate closely with engineering, product, operations, security, and compliance teams to deliver outcomes, sharing knowledge with peers and supporting a high bar for engineering excellence.
  • Mentor other engineers and champion the use of AI within the organization


Minimum Qualifications

  • Bachelor's degree in Computer Science or a related technical field; or equivalent related professional experience.
  • 5+ years of software engineering, including significant experience developing, deploying and operating ML/AI driven solutions in production.
  • Demonstrable experience building, monitoring and debugging LLM and multi-agent applications, with frameworks and platforms such as LangChain, LangGraph, Langfuse, or equivalent.
  • RAG-based architecture experience, including data orchestration frameworks such as LlamaIndex, vector databases such as Pinecone, or equivalent.
  • Exposure to various LLM providers such as OpenAI, Gemini, and Anthropic.
  • Production ML experience (supervised/anomaly detection, feature pipelines, online inference, monitoring/retraining); ability to ship with Data Science/ML Science partners.
  • Hands-on proficiency in at least one modern programming language and core software engineering practices, including system design (LLD), API design, and data modeling for AI-enabled services.
  • Familiarity with distributed cloud-native engineering at scale (AWS, GCP, or Azure), microservices, API-driven design, SQL/NoSQL databases and data streaming/processing (Kafka, Flink, Spark).


Preferred Qualifications:

  • Proven experience building and operating either fraud and risk systems in production, or other similarly ML/AI heavy systems.
  • Graph/sequence modeling or entity resolution at scale; device and behavioral signals.
  • Track record reducing manual operations via automation and platform simplification.
  • Experience with cloud cost/performance tuning and capacity planning.
  • Marketplace, travel, or e-commerce experience.


Please note that this role is only available in Austin, TX, in alignment with our flexible work model, which requires employees to be in-office at least three days a week. We are unable to offer relocation assistance for this role.

The total cash range for this position in Austin is $146,000.00 to $204,500.00. Employees in this role have the potential to increase their pay up to $233,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee's passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

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