You will be working on critical 2026 goals to scale the conversational chat bot experience to handle wide variety of actions that Amazon customers rely on. We are building foundational technical stacks that will enable teams within Amazon to onboard their customer experiences onto the chatbot.
Key job responsibilities
An SDE II on the Rufus Shopping Agent team works backward from the customer, applying the latest advances in AI agents and agentic AI to deliver delightful experiences. They develop deep expertise in both customer-facing business metrics and operational metrics (such as latency and availability, partner onboarding friction, developer velocity), and they maintain a high standard for launching features that enhance response quality while improving those operational metrics.
They stay current with innovations in the agent space, both inside and outside Amazon, and translate those insights into tangible value for our customers. With a solid grasp of the end-to-end development stack, AWS backend services, and front-end technologies, they collaborate to deliver features from end to end.
A day in the life
BASIC QUALIFICATIONS
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually