Full Job Description
Join the Amazon Simple Email Service (SES) team, where you'll tackle the challenges of sending billions of emails daily for businesses worldwide. You'll build systems that handle massive scale, develop innovative solutions to combat email abuse, and create AI/ML capabilities that solve real customer problems around deliverability and engagement.
As part of our engineering team, you'll work across specialized groups focused on high-performance sending infrastructure, control mechanisms, insightful analytics, and intuitive user interfaces. Whether you're passionate about distributed systems that scale to billions of events daily, security solutions that protect sender reputation, or customer-focused tools that simplify complex email management, SES offers the opportunity to make a significant impact on a service that businesses worldwide depend on.
SES Signal builds the reputation and classification systems that determine email deliverability for every message SES sends. We own the signals - bounce classification, complaint feedback loops, sender reputation scoring, and the data pipelines that feed enforcement decisions. We partner with ISPs and mailbox providers to interpret their feedback correctly and turn noisy, inconsistent responses into reliable deliverability intelligence.
Key job responsibilities
- Design, build, and operate high-throughput data classification systems that process billions of events daily
- Develop and maintain real-time data pipelines that aggregate signals from external partners into actionable metrics
- Build and tune monitoring and alarm systems that balance detection sensitivity against operational noise
- Investigate production issues end-to-end - from initial alert through root cause to resolution
- Create tooling and automation that accelerates investigation workflows and reduces manual toil
- Interpret ambiguous or inconsistent external data sources and encode domain knowledge into reliable classification logic
- Collaborate with partner teams to ensure signal quality drives correct downstream decisions
- Participate in on-call rotation and contribute to operational excellence improvements
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
BASIC QUALIFICATIONS
- 3+ years of building complex software systems experience
- Experience programming with at least one software programming language
PREFERRED QUALIFICATIONS
- Bachelor's degree in computer science or equivalent
- 4+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
