Join the Amazon Simple Email Service (SES) team, where you'll tackle the challenges of sending billions of emails daily for businesses worldwide. You'll build systems that handle massive scale, develop innovative solutions to combat email abuse, and create AI/ML capabilities that solve real customer problems around deliverability and engagement.

As part of our engineering team, you'll work across specialized groups focused on high-performance sending infrastructure, control mechanisms, insightful analytics, and intuitive user interfaces. Whether you're passionate about distributed systems that scale to billions of events daily, security solutions that protect sender reputation, or customer-focused tools that simplify complex email management, SES offers the opportunity to make a significant impact on a service that businesses worldwide depend on.

The SES Command team's mission is making sure what we have is easy to understand by both AI and our end customers. We are building the future of configuration, where natural language replaces complex APIs, where onboarding feels effortless, and where managing millions of resources is as simple as managing one. Our vision is a platform that adapts to how customers think, not the other way around, creating a unified experience that makes the power of SES accessible to everyone. As part of the broader AWS organization, we're committed to continuous innovation that improves the overall customer experience for businesses of all sizes.

Key job responsibilities

The ideal candidate will have strong design and coding skills. The candidate will be a catalyst for change by working with product managers and engineers to build intuitive, scalable solutions that make complex email management feel effortless. If you are passionate about reimagining how customers interact with cloud services through natural language and AI-driven experiences, then we would like to talk to you.

As a Software Development Engineer on the SES Command team, you will:
• Design, develop, and support next-generation configuration and onboarding experiences that make the full power of SES accessible to every customer, regardless of technical expertise
• Build natural language interfaces that replace complex APIs, enabling customers to manage resources the way they think
• Produce code that is robust, efficient, and maintainable at the scale of millions of customer resources
• Work on challenging problems at the intersection of AI/ML, distributed systems, and customer experience - from intent understanding to resource orchestration
• Continually challenge what exists and explore what should be changed to best meet evolving customer needs, simplifying complexity without sacrificing capability
• Possess expert knowledge in large-scale distributed system design and engineering best practices
• Participate in setting the vision and roadmap for unified configuration experiences, in alignment with customer needs and the broader SES strategy
• Drive algorithm and architecture design for AI-powered tooling that adapts to how customers think, not the other way around
• Join a motivated, top-notch team and collaborate to solve meaningful problems in a fun, innovative environment

About the team

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience

- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

- Bachelor's degree in computer science or equivalent

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually