Your New Role

Are you a software engineer who loves to make life easier for others? Do you have a knack for turning complex technical jargon into clear, accessible information? If so, we have the ideal role for you.

We're looking for a Software Engineer II with a passion for technical writing to join our team. This is not just any role-you'll help shape the way we create and manage technical documentation across the entire CNN digital spectrum.

In this position, you'll collaborate with a diverse set of teams-front-end, back-end, mobile, design systems, and more-to enhance onboarding experiences for engineers, designers, program managers, and even our end users.

Whether it's simplifying the onboarding process for a new engineer, helping designers navigate our systems, or improving how consumers interact withthe internal operations associated with CNN.com, your work will have a meaningful, direct impact.

Because our teams are spread out across different organizations and groups, we're looking for someone who's a self-starter and can take initiative. You'll report directly to the Principal Manager of Program and Delivery for CNN, playing a key role in shaping how we communicate and document our technical processes moving forward.

What You'll Do

Build Out Technical Documentation:

• Help define and implement the technical documentation strategy for CNN Digital.
• Create and maintain clear, user-friendly documentation that sets the standard for our organization.

Collaborate Across Diverse Teams:

• Work closely with full-stack teams to gather information and document processes.
• Partner with designers, program managers, and other stakeholders to capture the context and decisions worth documenting.

Enhance Onboarding and User Experiences:

• Develop resources that make onboarding smoother for engineers, designers, program managers, and end users.
• Simplify complex technical processes for internal tools, editorial workflows, and consumer-facing platforms like CNN.com.

Be a Self-Starter and Connector:

• Proactively engage with teams across different orgs and groups to collect the information you need.
• Become a trusted resource for technical documentation, bridging gaps and fostering collaboration across teams.

Contribute Technically:

• Apply your proficiency in JavaScript, Java, and Python to contribute to software development when needed.
• Read and interpret other programming languages to effectively document and understand various projects/workstreams.

Who You Are

An Experienced Engineer and Writer:

• You have 3+ years of software engineering experience, focusing on scalable systems.
• You have hands-on experience with technical writing, especially documenting software and system architectures.systems and their architecture
• You're proficient in JavaScript, Java, and Python, and you're comfortable diving into other languages as needed.
• Familiarity with documentation tools like Markdown, Confluence, or GitHub Wiki is a plus.

A Great Communicator:

• You excel at explaining complex technical concepts in a way that's easy for anyone to understand, in writing and in person.

A Self-Motivated Collaborator:

• You can navigate a dispersed, multi-locale team environment with minimal oversight.
• You enjoy bringing people together and making connections across different groups.

Detail-Oriented and Organized:

• You have a keen eye for detail, both in code and in writing.
• Managing multiple projects and prioritizing tasks comes naturally to you.

Educational Background:

• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

Why Join Us

• Get in Early: You'll help establish how technical documentation works at CNN, with support from senior engineering leadership.
• Make a Real Impact: Your work will simplify processes and enhance experiences for colleagues and users alike.
• Collaborative Environment: Work with a variety of teams and departments, expanding your network and knowledge.
• Growth Opportunities: A newly created role with room to broaden your skills and take on more over time.

This position is open for an existing position vacancy.