Salary: $82,571.71 - $132,114.74 Annually
Location : 1225 Ramsey Street Fayetteville, NC
Job Type: Full-Time
Job Number:
Department: Social Services
Division: Performance Management
Opening Date: 09/08/2026
Closing Date: 9/15/2026 11:59 PM Eastern
Salary Grade: 119

Position Overview
This position is located in the Performance Management Section.

Examples of Duties
The primary purpose of this position is to provide direct personnel and administrative management of the Staff Development training team in the Performance Management Division. This position will direct the design and delivery of specialized training programs to ensure all curricula fully align with federal and state Children's and Adult services laws, policies, and regulations. Duties include supervising Staff Development training staff, managing a multi-platform training system that encompasses in-person, virtual, and on-demand learning, while actively developing curricula and delivering training directly when necessary. This position must also communicate and collaborate regularly with local, state and country wide partners, and federal agencies as needed; To be effective, the candidate must have a considerable knowledge of applicable laws, regulations and policies, as well as a thorough knowledge of social work principles, techniques, and practices specific to Children's and Adult services. Regular work hours are from 8:00 AM to 5:00 PM, Monday through Friday; however, flexible hours may be necessary to meet the needs of the agency.

Minimum Qualifications

MINIMUM EDUCATION & EXPERIENCE REQUIRED: Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience; or a master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.

Preferred Candidates will have a professional background in Social Work or Human Services with experience leading training teams in Children's and Adult Protective Service with knowledge of adult learning theory and experience training staff who manage complex caseloads. This is a specialized human services role; corporate HR experience or training backgrounds restricted to K-12, daycare, or early childhood education will not meet the preference.
Knowledge, Skills and Abilities

Knowledge, Skills and Abilities: Thorough knowledge of social work principles, techniques, and practices, and their application to complex casework, group work, and community problems. Requests considerable knowledge of a wide range of medical, behavioral, and/or psychosocial problems and their treatment theory. Considerable knowledge of family and group dynamics and a range of intervention techniques, governmental and private organizations, and resources in the community, laws, regulations, and policies which govern the program. General knowledge of the methods and principles of casework supervision and training. In certain settings, considerable knowledge of medical terminology, disease processes and their treatment as they relate to decisions regarding clinical interventions and appropriate therapies based on medical or psychological diagnosis. Skill in establishing rapport with a client and in applying techniques or assessing psychosocial, behavioral, and psychological aspects of client's problems. Ability to supervise, train, or instruct lower-level social workers, students, or interns in the program. Ability to establish and maintain effective working relationships with members of case load and their families, as well as civic, legal, medical, social, and religious organizations. Ability to express ideas clearly and concisely and to plan and execute work effectively.

SPECIAL SKILLS: Good verbal, listening and written communication skills are essential to the position. Ability to comprehend and to carry out the policies and procedures of a governmental agency.

CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.

The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Driver's License.
Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.

Law enforcement background check is required.

Duties of this position require the use of the employees personal vehicle.

This position will require assisting in emergency and/or disaster situations.

The Cumberland County Department of Social Services has a strict dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.

College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.

Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."
If there are specific questions regarding this posting, you may contact Human Resources @ (910) 677-2418.

Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees
01

Which of the following best describe your highest related level of education?

• High School Diploma/GED
• Some College Coursework, No Degree
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate's Degree

02

Do you possess a BSW from an accredited university?

• Yes
• No

03

Do you possess a MSW from an accredited university?

• Yes
• No

04

If you do not have a BSW or MSW, please select the type of major that you possess from the following list.

• Counseling and Guidance
• Rehabilitation Counseling
• Sociology
• Psychology
• Counseling Psychology
• Family Studies
• Criminal Justice
• Therapeutic Recreation
• Special Education
• Child Development and Family Relations
• Other

05

If your major was not listed, please list the major you possess.
06

Please verify that your application includes the following information: * Employment history including salary, correct dates of employment, employer address and phone number, supervisor's name, and reason for leaving each employer. Applications without the above information will be considered incomplete and not be processed. Information not included in the application will not be used for evaluation purposes; resume will not be used in lieu of application.Please take a moment to review your application before submission to ensure all categories are completed.I have read and understand the above statement.

• Yes
• No

Required Question