About the RoleAre you passionate about social media, operational excellence, and working with a dynamic, global team? Join Advanced Systems Group as our Social Operations Manager, where you'll be the backbone of our client's world-class social media presence. This is your chance to drive impactful campaigns, partner with creative minds, and make your mark across global and local markets-while advancing your career in a supportive, innovative environment. This is a hybrid role. Two to three days a week will be in office in New York City.
Key Responsibilities- Take the lead in managing our global social media calendar, ensuring a steady flow of engaging content across every channel.
- Collaborate seamlessly with talented external agencies, tracking content creation and unblocking any production hurdles.
- Coordinate the internal approval process, swiftly routing assets through Product, Legal, PR, and Brand teams for quick sign-off.
- Own the development and communication of master editorial calendars, aligning social initiatives with headline company announcements.
- Build bridges across regions, merging stakeholder feedback into a globally consistent calendar that also honors local flavor.
- Champion operational planning, running regular syncs to onboard stakeholders, align on campaigns, and optimize resource allocation.
- Leverage performance data to refine operational processes, always seeking smart ways to enhance content strategies and campaign execution.
- Identify trends, audience insights, and operational lessons learned-then share your findings to continuously boost team performance.
- Bring creative briefs to life by setting clear operational expectations, technical requirements, and realistic timelines.
- Serve as the go-to administrator for all social media platforms and management tools, enforcing security and governance best practices.
- Support exciting ad-hoc projects, including live event coverage, tool migrations, and pilot programs that elevate our client's social presence.
Note: The responsibilities and activities for this role may change or evolve as business needs arise.
Why You'll Love This Role- Work with industry leaders in social and creative execution and engage in exciting strategic conversations. Assist with posting native ads, stories and updating bios.
- Gain exposure to global campaigns and learn the ins and outs of thriving in a fast-paced, high volume, high-visibility social environment.
- Play a central role in scaling impactful social programs that reach audiences worldwide.
- Enjoy a collaborative work culture focused on professional growth and innovative thinking.
About You- Master organizer and communicator, skilled at coordinating between creative partners and structured approval processes.
- In-depth knowledge of social media trends, creative, platforms, and workflows, with a knack for driving high-performing content.
- Analytical mindset-you love interpreting data to streamline workflows and love social strategy.
- Bachelor's degree in Marketing, Communications, Business Administration, or related field-or equivalent experience.
- Experienced in Excel, Sprinklr, Meta Business, Meta and YouTube Platforms and specs, Google Business Suite, ACC, with Gemini as a nice-to-have.
- 4-6 years of hands-on experience managing social media operations, agency relationships, or complex marketing projects.
Ready to shape the future of social media operations? Apply now and let's build something remarkable together!