Job DescriptionWhat you will do:As a Smart Home Consultant, you'll guide residential customers in designing a home setup that helps protect what they value most. You'll combine hands-on installation with consultative sales, helping customers understand how security, IoT devices, and smart home products work together. You'll activate systems, educate customers on our app and features, and ensure every solution fits their unique needs. You will:
• Deliver in-home consultations and assessments
• Recommend smart home and security solutions based on customer goals
• Install and activate security hardware, cameras, IoT devices, and smart home products
• Integrate new products with the customer's existing setup
• Troubleshoot and resolve technical questions
• Complete customer onboarding and product education
• Build long-term customer confidence through proactive support
• Identify upsell opportunities that strengthen home protection
What you need to be successful:- High school diploma or equivalent.
- Valid driver's license and clean driving record required; additional licensing may be needed based on location.
- Strong customer-focused communication skills.
- Technical aptitude with smart device ecosystems and connected technologies.
- Ability to understand how multiple products interact within a home network.
- Advise customers on the best system design and setup to support their safety goals.
- Continuous learner who adapts to new tools and technologies.
- Ability to climb, lift 10+ lbs., and work indoors/outdoors in varied conditions
How ADT invests in you:Hourly Pay: $19.55
Earning Potential: With uncapped commissions, job-completion pay, quality bonuses, and referral incentives, Smart Home Consultants earn an average of $105,000 annually.
Training Pay: For your first three weeks, you'll earn $320 per week as you complete hands-on training and learn the systems, tools, and technology that set you up for long-term success.
Benefits:- Medical, dental, and vision insurance
- 401(k) with company match
- Tuition reimbursement
- Company vehicle
- Short- and long-term disability, life insurance, and well-being programs
- Paid time off
- Culture of professional development and career growth opportunities
- Flexible work schedule to accommodate you and your customers' needs
- Click here to view our full benefit offerings
